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JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
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  4. Click Websites.
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  1. Go to Settings.
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  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
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Technical Account Manager TAM

Salary undisclosed

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Job Description

Job Description

Department: Technical Services

Title: Technical Account Manager (TAM)

Reports To: Chief Services Officer

Status: Full-Time

Classification: Exempt

SUMMARY

The Technical Account Manager (TAM) will assist clients with managed services and project delivery. They will conduct periodic meetings to ensure the client is adhering to best practices and work is being completed in a timely manner. In addition, they will monitor and assist with escalations as needed. Technical background and experience deploying technology is needed for this position.

The Technical Account Manager will perform all responsibilities in accordance with all company standards, policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Consult with clients to determine the most effective technologies for their environment
  • Lead regularly scheduled discussion with clients about their IT requirements
  • Ensure maintenance is maintained on client equipment
  • Work with clients and assist in their budget planning process
  • Conduct regular business discussion with assigned clients and recommend improvements in technology and/or procedures related to their IT infrastructure
  • Work effectively with all Technical Services Teams to ensure delivery of excellent service
  • Develop a technology plan for client
  • Adhere and follow Huber Company operational procedures
  • Meet with clients to confirm they maintain adherence to technical best practices
  • Work closely with technical teams to ensure complete resolution of client support issues for assigned accounts
  • Communicate effectively and respectfully with end-users and co-workers
  • Attend weekly TAM meetings communicate issues-challenges and assist with resolution
  • Learn new technologies as required and pass certifications as needed
  • Maintain confidentiality of all client information being processed or accessed
Company Description
As an information technology company, Huber is in the business of innovation where we investigate, learn, and implement new technologies and solutions regularly. In our business, we select hardware and software vendors who line up with our core values and core traits, and we use those relationships to create excellent solutions for our clients. We are committed to excellence in our internal company operations as well as in our business practices.

Our employee's research cuts through the fog of complexity in IT; we are able to demystify the many evolution's and innovations. In addition to communicating well with clients, we are experts at integrating a client's existing hardware and software with new technologies. This collaborative approach is successful because of the breadth and depth of our technical expertise; without our extensive experience and knowledge base, we would not be able to deliver this cooperative result.

We are a Woman Owned Business Enterprise (WBE) certified by the state of Missouri

Company Description

As an information technology company, Huber is in the business of innovation where we investigate, learn, and implement new technologies and solutions regularly. In our business, we select hardware and software vendors who line up with our core values and core traits, and we use those relationships to create excellent solutions for our clients. We are committed to excellence in our internal company operations as well as in our business practices. \r\n\r\nOur employee's research cuts through the fog of complexity in IT; we are able to demystify the many evolution's and innovations. In addition to communicating well with clients, we are experts at integrating a client's existing hardware and software with new technologies. This collaborative approach is successful because of the breadth and depth of our technical expertise; without our extensive experience and knowledge base, we would not be able to deliver this cooperative result.\r\n\r\nWe are a Woman Owned Business Enterprise (WBE) certified by the state of Missouri
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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