Senior Systems Administrator (MSP Experience)

Job description

REQUIRED QUALIFICATIONS:

• Required to have 4+ years client-facing IT experience, preferably in a managed services or multi-tenant support organization.
• CISSP or equivalent certification is required.
• operating system Management (Windows 2012 - current) in a networked environment.
• 5-7 years of experience with Microsoft s Active Directory and Entra, including Office 365 and all related collaboration platforms (SharePoint, OneDrive, Teams, etc.).
• Three (3) years experience in providing high level network design and implementation skills and combine technical intelligence with communication and presentation abilities.
• Three (3) years experience in leading a project in Design, Implementation, and Support.
• Experience in the setup and management of Virtual and Cloud-based environments. This includes VMware, Hyper-V, and Azure. VMware and Microsoft certification preferred.
• Knowledge and experience with design, implementation and support with TwoFactor Authentication.
• 5+ years of experience with switch/router/firewall components (Sophos, Cisco, Juniper, Ubiquiti, Meraki, etc.) and troubleshooting complex network issues.

PREFERRED QUALIFICATIONS:

• Excellent problem-solving abilities and a strong sense of ownership. Strong understanding of identity and access management (IAM) principles, protocols, and standards such as SAML, OAuth, OpenID Connect, and SCIM.
• Experience with implementing and managing Microsoft 365 solutions, including migration from on-premises systems to the cloud
• Knowledge of cloud security best practices and understanding of regulatory requirements such as GDPR, HIPAA, SOX, etc.
• Current IT professional certifications from Microsoft, VMware, Cisco, CompTIA, or other preferred vendors desired.
• Experience with scripting and automation tools (PowerShell, Azure CLI, etc.).

PRINCIPAL ACCOUNTABILITIES:

• Design and implement identity management strategies within tenant Microsoft 365 environments using Azure Entra or other identify management capabilities with the Microsoft suite of administration consoles.
• Manage and administer Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams
• Implement and manage Microsoft 365 solutions, including migration from onpremises systems to the cloud
• Troubleshoot and resolve Microsoft 365 issues, including user access, connectivity, and performance issues
• Set-up and management of Virtual and Cloud-based networks to include VMware, Hyper-V, and Azure.
• Provides installation, support, and maintenance of servers, network infrastructure devices, wireless network components, and other computer systems.
• Ensure secure authentication and authorization of users across cloud and hybrid environments.
• Develop and maintain access policies in alignment with organizational needs and compliance standards.
• Collaborate with the IT security team to design and implement conditional access policies and multi-factor authentication.
• Conduct regular audits of identity and access management policies and procedures.
• Provide training and support to IT staff and end-users regarding identity and access management best practices.
• Keep abreast of the latest security trends, threats, and mitigating technologies in identity and access management.
• Act as a technical lead during incident responses that involve identity compromise or access breaches.
• Work with vendors and external stakeholders to evaluate and implement new identity management
• Demonstrate ability to project a Disney inspired customer service attitude with clients over the phone, on-site and through emails to resolve all client project requests/questions.
• Provide leadership and mentoring to other System Administrators and desktop support staff.
• Support a 24x7 staffing model with on-call shifts that include weekends and Holidays.
• Other duties as assigned.

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Overtime

Experience:

• Manage Service Provider: 5 years (Required)

Ability to Commute:

• Houston, TX 77084 (Preferred)

Ability to Relocate: