Family Office Executive Assistant
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42 North Partners is a single-family office, family foundation, and entrepreneurial mentoring program, that invites qualified and dynamic candidates to apply for the position of Executive Assistant for the opportunity to join our team of fun, hardworking professionals in a premier work environment in the heart of downtown Grand Rapids. This position is responsible for providing the highest level of concierge and administrative support to the entire family office, family members, foundation, and nonprofit, in addition to managing day-to-day operational functions.
Education/Experience Requirements
· Four or more years of related administrative experience desired
· Associate’s or Bachelor’s degree in a related field such as accounting, business administration, or marketing
Desired Skills and Credentials
· Disposition to warmly greet visitors and answer callers
· Flexible self-starter with excellent organizational skills and attention to detail that enables efficient and effective multi-tasking
· Smart and creative tech-savvy problem solver who remains calm under pressure
· Willingness and desire to do whatever is required to keep office running smoothly, while simultaneously juggling many tasks
· Ability to get along and communicate with diverse personalities and willingness to work in a cross-functional team environment
· Proactive in anticipating the team’s needs, able to work independently, and demonstrate self-motivation and initiative
· Professional demeanor with excellent oral and written communication skills
· Embrace the Jandernoa family’s desire for confidentiality and privacy
· Highest standard of professionalism, exercising sound judgment and the utmost of discretion, ethics, and integrity
· Demonstrated proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
· Social media and marketing experience a plus
Responsibilities for this multi-faceted role include
Family Office
· Enthusiastically greet and provide concierge services for office guests
· Be primary backup of Office Manager, providing high-level and seamless support to company founder
· Provide administrative support which may include, but is not limited to: general office work, calendar appointments and maintenance, prepare mailing materials, coordinate travel arrangements, monitor and order office and kitchen supplies, communicate with vendors, maintain organization, prepare labels/postage, and make in-person bank visits and drop-offs at the post office and other errands, as needed
· Receive and process company communications (calls, emails, mail, etc.)
· Coordinate details for meetings and events, including troubleshooting basic technology issues
· Monitor incoming inboxes (accounts payable and investments) and disseminate communication as appropriate
· Assist Office Manager and assume some duties and responsibilities
· Maintain document organization for both paper and online file systems
· Coordinate details and facilitate office internal gatherings and events, including set-up and clean-up
· Perform maintenance on and coordinate repairs for office and kitchen equipment
· Initially draft and, after review by Investments Team, revise investment documents, as well as facilitate necessary signatures
Jandernoa Foundation
Provide administrative support to foundation members, including but not limited to:
· Assist in management of items in Blackbaud (all-in-one CRM and grant management software)
· Assist in scheduling individual external organization meetings with foundation representatives and prepare materials/contribution histories for meetings
· Distribute appropriate grant applications
· Assist in preparation and dissemination of materials for internal quarterly meetings
· Scan and save copies of correspondence and contribution checks
· Follow-up with organizations to collect tax receipts
· Work with Finance Team to reconcile Blackbaud and QuickBooks
· Provide additional administrative support needed for foundation activities as needs arise
Jandernoa Entrepreneurial Mentoring
Provide administrative support and work collaboratively with mentoring nonprofit executive director, including but not limited to:
· Be primary individual to maintain member database
· Assist with preparation of meeting materials
· Facilitate meeting details and attend events (annual meeting, educational and member meetings, golf outing, etc.); manage RSVPs, prepare nametags, assist with material preparation, plan and execute event details, etc.
· Work with Finance Team regarding member invoicing and payments
42 North Partners offers a competitive wage and benefit package that includes health insurance, paid parking, fully-paid dental and vision premiums, LTD/life insurance, paid time off, annual wellness incentive, and retirement plan with company match, although this is not an exhaustive list.
This position is a full-time, Monday-Friday in-person position.