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Jobs or company...

Customer Solutions Engineer III - CO

  • Full Time, onsite
  • ESPEC North America Inc
  • On Site Hybrid, United States of America
Salary undisclosed

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Job Description

Job Description
Description:

Who We Are

ESPEC North America (ENA) is partner in environmental and accelerated reliability test chambers and solutions with a long history and deep expertise in making the world a better place through better quality, higher reliability products.

Mission

We continually aim to grow and evolve by building mutually responsive, innovative partnerships with our customers, vendors, and strategic allies, and creating opportunities for our team members. Our cornerstone is to be the most reliable and accessible supplier of testing solutions.

We are currently hiring a Customer Solutions Engineer III for our Solutions Group. We offer an awesome benefits package, clean environment, and opportunities for advancement!

Hours: Full-time salary, 8:00am- 5:00pm Mon-Fri. Hybrid schedule once fully operational.

Essential Duties and Responsibilities

  • Provides presentations, webinars, and in person training to customers, sales reps, regional sales managers and fellow associates.
  • Responsible for creating proposals and supporting technical sales in a team selling environment.
  • Capable of performing environmental testing in a lab environment, writes comprehensive test reports and posttest summary for customers.
  • Provides product training, application training and sales support.
  • Capable of understanding the customers product sufficiently to identify needs for fixturing and product configuration.
  • Performs technical sales presentations and builds relationships with technical influencers within reliability, product development and manufacturing arena.
  • Assists to develop and implement Design of Experiments (DOE) that provide the benefits of HALT/HASS and other environmental testing.
  • Develops, publishes, and presents papers that demonstrate the results of HALT/HASS and other environmental testing.
  • Capable of using the company CRM to monitor and maintain customers quotes and inquiries.
  • Interacts with Customer Support on Technical Issues.
  • Travels up to 25%.
  • Participates in ISO and Quality process as required.
Requirements:
  • 5+ years of experience in manufacturing equipment environment.
  • Understanding of Electro-Dynamic shaker function and use, as well as an understanding of how this technology differs from Repetitive Shock vibration.
  • Hands on experience designing and implementing mechanical test fixtures (preferred).
  • Mechanical and Electrical aptitude.
  • Experience using Thermal and vibration testing to implement product validation.
  • Knowledge of Microsoft Office including: Outlook, Word, Excel and PowerPoint.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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