Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Network Operations Center Manager

Salary undisclosed

Apply on

Dice
Original
Simplified

Job Description

Job Description
Are you an exceptional leader with a passion for driving growth and creating impactful customer experiences? Do you revel in the world of technology and have a relentless drive for excellence? If so, RCN Technologies invites you to join our extraordinary team as a Network Operations Center (NOC) Manager. We are not just another tech company we are trailblazers, disrupting the market with our commitment to unmatched customer service and cutting-edge solutions.

At RCN Technologies, our company culture revolves around our Core Values: "Enjoy the Journey," "Embrace Development," "Extreme Ownership," "Stronger United," and "Create Wow." Our team members embody these values daily, creating a fantastic work environment where innovation and growth thrive. We invest in our employees' professional development by providing access to top-notch industry training and integrating with key partners to ensure you stay at the forefront of the ever-evolving technology landscape.

Extraordinary Opportunities Await
Joining RCN Technologies means being part of a dynamic industry that continuously changes and grows. Our focus on new technologies like 5G, Private Cellular Networks, and Mobile Connectivity Solutions means you will be working on groundbreaking projects and solutions that redefine the way people connect.

We Value Our Team
We don't just talk about teamwork; we actively foster it. Our EOS business operating system empowers collaboration across the organization, ensuring that your voice is heard and valued. Our leadership team is engaged and approachable, inviting contributions from every employee, regardless of rank. We celebrate individual successes and accomplishments through team lunches, recognition programs, and an on-tap beer to toast to your achievements.

Proud of Our Achievements
As a company, we have achieved significant milestones, earning a spot on the Inc. 5000 list for three consecutive years and becoming the first woman-owned business globally to be certified in 5G technology by the industry leader in enterprise cellular solutions. Our dedication to our employees has led to being consistently rated as a Top Workplace by the Knoxville News Sentinel.

Work-Life Integration Matters
We understand that work and life should go hand in hand. At RCN Technologies, we support work-life integration through flexible schedules and leave benefits, work from anywhere days, as well as inclusive family events during and after work hours. We want you to thrive in both your personal and professional journeys.

Join the Innovation
As our NOC Manager, you will play a pivotal role in driving operational excellence, fostering team growth, and optimizing customer experiences. You will be at the forefront of our innovative solutions, disrupting traditional telecommunications and connectivity channels.

What You'll Do
  • Lead and motivate a cross-functional team to achieve strategic objectives and drive company growth.
  • Ensure exceptional customer service throughout the deployment and post sales support journey.
  • Manage and optimize our network operations and customer support teams, providing industry-leading services for monitoring, maintenance, support, field service testing, systems maintenance, security management, training, development, and technical projects.
  • Implement and maintain quality standards, processes, and controls for successful service delivery and product assembly.
  • Collaborate with stakeholders to develop improvements to products based on field testing, customer feedback, and new ideas.
  • Maintain accountability for employee job requirements, success criteria, policies, and procedures, fostering a culture of extreme ownership.
  • Drive continuous improvement efforts, increasing efficiency and accuracy across operations.
  • Plan and recruit to maintain necessary staffing levels for successful operations.
How to Apply
Please apply through our careers portal at https://rcntechnologies.com/careers. Make sure to include a resume, cover letter, and any work samples relevant to the communicating your ability to be successful at the position.

Requirements
  • Exceptional Leadership: Proven track record of successfully leading teams and motivating employees.
  • Experience and Education: At least 3-5 years in a team leadership position and a degree in Business, Information Technology, Management Information Systems, or a relevant field.
  • Tech Savviness: Passion for technology and sufficient understanding of network topology and network management.
  • Certifications and Training: Certifications from industry leaders such as Cradlepoint, Cisco, Digi, Inseego, Peplink, Juniper, Fortinet, Velocloud, Palo Alto, and Citrix are highly valued, along with relevant training to enhance your expertise.
  • Organizational Wizardry: Proficiency in managing multiple departments and initiatives concurrently.
  • Strategic Vision: Ability to make critical decisions and devise organizational plans for success.
  • Entrepreneurial Mindset: A hunger for driving growth and seeking out opportunities for improvement.
  • Superior Problem-Solving Skills: Capability to tackle complex challenges and find innovative solutions.
  • Excellent Communication: Stellar verbal and written communication skills to engage with stakeholders.
  • Technology Know-how: Knowledge of Wireless Technology, Networking, and Telecommunications preferred (5G, 4G, cellular networking, Wi-Fi systems, POTS systems, local networking, Private cellular, IoT systems, and more).
  • Collaborative Spirit: Ability to work effectively with others on a common task, respecting the needs and contributions of the team.


Benefits
  • Competitive Compensation: We recognize and reward excellence with competitive compensation tailored to your experience and achievements.
  • Health Coverage: We offer health, vision, and dental insurance options to ensure your well-being (Health/Dental: 55%+ employer paid, Vision: 100% employer paid).
  • Work-Life Flexibility: Enjoy Flex Days (work from anywhere), Unlimited Paid Time Off, and 4 weeks of Paid Parental Leave for work-life integration (all are earned benefits).
  • Family-Friendly Environment: We encourage a family-friendly atmosphere, where you and your loved ones can join us for various events.
  • Innovative Workspace: Our brand-new, purpose-built office in downtown Knoxville provides a dynamic environment.
  • Continuing Education: Access to both hands-on and online courses to support your professional development.
  • Company Culture: Our engaging work environment, casual dress code, team-building meals and activities, and fully stocked refrigerators, snacks, and beer taps create a positive and fun workplace.
Ready to Thrive?
If you're an extraordinary leader with a passion for technology and innovation, join RCN Technologies and take part in shaping the future of connectivity. Apply now to be part of our extraordinary team and leave your mark on the technology industry.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs

1d ago

Program Manager
Internal Revenue Service
Ogden, United States of America

Full Time, onsite, onsite

Salary undisclosed

1d ago

MISSION SUPPORT SPECIALIST
Immediate Office of the Chief of Naval Operations
Newport, United States of America

Full Time, onsite, onsite

Salary undisclosed