Product Analyst Intern

Protagonist is seeking a Product Analyst Intern with excellent documentation skills, strong communication abilities, familiarity with data analytics, and the ability to gather user feedback about technical products and approaches. The successful candidate will be responsible for creating documentation outputs for senior review, managing Asana boards, maintaining Confluence pages, and will thrive in an individual contributor role.

• Assist in the analysis, documentation, and presentation of complex issues.
• Conduct user interviews to gather feedback and insights to inform product development and improvement.
• Produce clear, concise, and well-structured documentation based on user feedback and research findings.
• Contribute to the development of product requirements and specifications based on user feedback.
• Assist in the creation and execution of product testing plans to ensure quality and performance standards are met.
• Compile and present findings and recommendations to senior management for decision-making.
• Perform other tasks as directed by senior team members.

• Authorized to work in the US
• Must be able to work on US Government contracts that may be restricted to US citizens
• Currently pursuing a Bachelor's or advanced degree in a product-related or data analytics field (e.g., Product Management, Business Administration, Data Analytics, Data Science, Computer Science, etc.).
• Strong note-taking and documentation skills, with attention to detail.
• Excellent verbal and written communication skills.
• Ability to conduct user interviews and synthesize feedback into actionable insights.
• Strong analytic and critical-thinking skills.
• Exceptional organizational abilities and problem-solving proficiencies.
• Intellectual curiosity and a willingness to learn about complex topics.
• Able to to work 20-32 hours per week
• Familiarity with using large language models tools like ChatGPT for documentation is required.

• Enjoys working independently on tasks and projects.
• Familiarity with data science methods and machine learning approaches.
• Basic familiarity with tools like Asana, Jira, or Confluence.
• Comfortable speaking about data analysis.

Additional Information:

Protagonist is a values-driven company that is committed to doing meaningful work for organizations we respect. We are deeply committed to centering racial and gender justice in the work we produce, in our engagement with clients, and in our internal operations. We believe in the promise of democratic governance and the responsibility of civic participation, and are building a culture that supports these commitments.

Protagonist is committed to hiring and retaining a diverse workforce and is an Equal Opportunity/Affirmative Action Employer.

The internship pays $19.00 / hour or the applicable local minimum wage rate, whichever is higher.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.