Systems Administrator

Systems Administrator (Temporary, Full-Time)

Information Services

Reporting to the Director of Information Services the Systems Administrator deploys and manages the Active Directory infrastructure in addition to maintaining and supporting the Active Directory domain controllers, DNS, DHCP, Group Policies and other related services. This is a 6 month temporary opportunity.

Responsibilities

• Implements and enforces security policies and access controls within the Active Directory

• Manages directory integration with SSO and third-party systems

• Documents and knowledges transfer for task execution by other departments

• Installs, configures and maintains Windows Server operating systems, including server roles and features

• Performs regular system updates, patches and security configurations

• Troubleshoots hardware, software and network issues related to Windows Servers

• Implements and manages data retention, compliance and eDiscovery policies

• Collaborates with end-users to provide training and support for Microsoft applications

• Provides technical support and guidance to end-users and other IT staff

• Performs routine and scheduled maintenance of IT infrastructure to ensure optimal stability, security and performance while minimizing disruptions to operations

• Installs, configures and maintains Windows Servers and systems

• Monitors software licensing and maintenance agreements and remediating when necessary

• Serves as an escalation point and supporter for Level 1 Technicians on complex issues

• Responds to incident escalations, following troubleshooting and recovery procedures, and escalating to other teams when necessary

• Seeks out opportunities to document, improve or automate support and maintenance processes to provide effective and efficient support

• Takes on and supports time-sensitive projects when needed

• While on call, provides off-hours, evening and weekend support to accommodate maintenance windows and break-fix actions

• Manages and Maintains Google Workspace environment (email, shared documents and drives, etc)

Benefits

• The expected hourly rate for this Los Angeles, CA based position is $35.00 - $40.00 , subject to change.

Qualifications

• Computer Information Systems or similar degree, or comparable experience

• 5+ years of system administration experience, with at least three years managing Active Directory

• Managing Google Workspace and / or Microsoft 365 a plus

• Demonstrated success with scripting and automation to reduce toil in AD management preferred

• Understanding of Microsoft licensing and how different licenses apply features to different products preferred

• Experience with designing, deploying and managing Active Directory infrastructure

• Experience managing synchronization between Active Directory and 3rd party applications/integrations

• Managing Hyper-V and VMware Virtualization environments

• Understanding basic storage management with SAN and NAS

• Understanding of basic network concepts and flows; ability to utilize traceroute, ping and troubleshoot network issues

• Experience working with ticketing, monitoring and alerting tools in managing Information Technology operations

• Mac OS experience in an Active Directory environment