Microsoft 365 Administrator

At Masters Gallery Foods, enhancing the lives of those we influence, whether our employees, our partners or individuals in our communities, is something we strive to do every day. After all, we believe a positive impact is something to be proud of, and is the foundation for everything we do. If you're looking for an opportunity to be empowered to be the best you can be at work or at home, you've come to the right place. We offer a cooperative culture that is rich in ongoing career development and rooted in collaboration.

Masters Gallery Foods is proudly based in Wisconsin, and delivers the highest quality cheese products to our partners and customers. You will be supported and encouraged to make a difference, and your dedication and passion is acknowledged and appreciated. If you want to make a change and start where you can grow, you can at Masters Gallery Foods. Join us!

Microsoft 365 Administrator

This position is on-site and will support both our Plymouth and Oostburg facility.

You'll be responsible for the administration, support, and maintenance of the on-premises Microsoft 365 environment, including Active Directory, Azure Active Directory, a hybrid Exchange environment, SharePoint, OneDrive, and Teams environments. Also responsible for troubleshooting, making changes to comply with email and account standardization, and creating policies for compliancy.

1. Microsoft 365 (M365) tenant administration including SharePoint, OneDrive, Teams, Compliance Center, Governance, and Multi-Factor Authentication (MFA) / Single Sign On (SSO) integrations.
2. Administration of email protection suite and policies including Domain-Based Message Authentication Reporting Compliance (DMARC), Sender Policy Framework (SPF), and other email security best practices.
3. Assist in administration of on-premises Active Directory, Group Policy Object (GPO), Azure AD, and Exchange hybrid environment.
4. Lead enterprise base initiatives and projects within M365 and security enhancements to assist users to share and communicate efficiently and effectively.
5. Create and implement best practices and policies for Active Directory, Azure AD, M365 environments.
6. Record, investigate, troubleshoot, and resolve end users' M365 service-related issues.
7. Assist with designing and publishing documentation on SharePoint sites.
8. Co-administer IT ServiceDesk, mobile device management, asset management software, and smart phones with Technical Support Administrator.
9. Assist with standardization and documentation of IT policies, including but not limited to: Internet, E-mail, Teams, SharePoint, Mobile Bring Your Own Device (BYOD), training, and other policies as needed.
10. Primary backup to Technical Support Administrator and Network Services Team.
11. Perform miscellaneous projects as assigned by the Network Services Manager, and/or the Vice President of Information Technology.

What You Can Offer

• Associate Degree in Information Technology, related field, or equivalent experience.
• Minimum 5 years of related technology work experience, with 3 years in administrating M365 and hybrid exchange environments.
• Requires a high degree of confidentiality.
• Knowledge of Microsoft Windows Operating Systems and Microsoft Office Applications.
• Extensive knowledge of Office 365 Email, OneDrive, SharePoint, and Azure AD.
• Experience with Mobile Device Management preferred.
• Provide after-hours, on-call support to end users (weeknight/weekend).
• Personal computer and hardware trouble-shooting skills.
• Proven analytical and problem-solving skills.
• Ability to work independently and effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional written and oral communication skills.
• Ability to absorb and retain information quickly.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Ability to conduct research into a wide range of computing issues as required.
• Experience working in a team-oriented, collaborative environment.
• Ability to provide timely onsite resolution, as needed.
• Consistent and reliable attendance to maintain adequate staffing levels and meet customer commitments is required.

What Masters Gallery Foods Can Offer You

We're a company built on many values, among them are passion, integrity, and people, which means if you join Masters Gallery, you'll join a team brought together by enthusiasm, trust, and dedication. Beyond our commitment to offering exceptional products and customer service, Masters Gallery is committed to career development, inclusion, flexibility, and fun at work.

To uphold those values, Masters Gallery Foods provides:

• A generous benefits package (health, dental, vision, disability, life insurance, critical illness, accident coverage, 401(k) with company match, and more)
• Vacation Time Off (service-based paid time off and 10 paid holidays)
• Center for Health and Wellness - Free to employees and their dependents
• Incentives and incentive programs (such as tuition reimbursement, student loan forgiveness, subsidized fitness programs, cell phone discount programs, employee assistance program, AAA, and more)
• Opportunities to give back to the community (drives, activities, matched donations, and more)
• Green sustainability initiatives
• Continuous improvement initiatives - technology driven
• Training and development programs
• Cheese Store, free popcorn, hot beverages, and filtered Culligan water
• Listen to Sirius XM Radio while you work!
• Continuous communication with Employees - Company App
• Opportunities to give feedback and suggestions in a judgement-free zone
• Numerous fun activities throughout the year (potlucks, company picnics, holiday party and more)

Masters Gallery is an Affirmative Action and Equal Opportunity Employer. We encourage all qualified applicants to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.