Client Systems Administrator

Job Title: Client Systems Administrator

Department: Information Technology

Business Unit: OSG

Location: Tulsa, OK

Reports To: IT Systems Manager

Supervisor Position: No

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Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.

The KSE Information Technology (IT) Department provides a broad range of technology services supporting operations at the enterprise, business unit, department, event, and project levels within the company. The IT department focuses on building and maintaining a reliable and secure technology infrastructure while delivering quality services that are prompt, cost effective, and reliable.

Nature of Work:

Supporting Information Technology functions for Outdoor Sportsman Group offices at locations across the U.S. Primary office location is Tulsa, Oklahoma.

Examples of work performed:

• Supports daily operations for remote site desktop computing.
• Supports daily operation and deployment of remote site computer room equipment
• Deploys desktops and laptops (Win and Mac OS) to remote site users.
• Works with appropriate IT staff on remote site infrastructure projects and initiatives including: virtualization, disaster recovery, network maintenance, security, telecom, active directory, and workstation management.
• When applicable, instructs end users concerning fulfillment of IT initiatives.
• Documents full range of remote site IT operations and activities.
• Provides recommendations on hardware and software standards and products.
• Support hardware and software acquisition withing budget restraints.
• Collaborate with IT staff in the diagnoses of software, hardware, and operator problems; and provides feedback to staff and end-users.
• Travel to remote sites and support projects as necessary.

Other Duties/Responsibilities:

• Assists with Service Desk operations as necessary.
• Participates in staff meetings.
• Participates in disaster recovery/business continuity solutions.
• Assists with the M365 capability domains support.
• Availability to cover after-hours maintenance and critical issues.
• Builds PCs and sets up user accounts to company specifications.
• Provides end user technical support and training, when applicable.
• Moves hardware to accommodate personnel changes and needs.
• Other duties as assigned.

This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Working Conditions & Physical Demands:

• Regularly required to:
  1. talk or hear 80% of the time
  2. stand 30% of the time
  3. walk 20% of the time
  4. sit 50% of the time
  5. use hands and finger to handle or feel objects, tools, or controls 80% of the time
  6. reach with hands/arms, climb or balance 10% of the time
  7. use close vision and have ability to adjust focus 80% of the time.
• Frequently lift or move up to 10 lbs. and occasionally lift or move more than 50 lbs.

• Noise level is usually moderate and occasionally very loud

Qualifications

• Minimum
  1. Five years experience supporting PC and Microsoft products.
  2. Five years experience in PC hardware maintenance.
  3. High school diploma or GED, required
  4. Applicants must meet minimum qualifications at the time of hire.
• Preferred
  1. Formal technical training or 4-year college degree, preferred
  2. MCSE or equivalent certification preferred
  3. CCNA or equivalent certification preferred

Competencies/Knowledge, Skills & Abilities

• Demonstrated proficiency in the operation and support of a wide variety of IT functions including server and desktop hardware, networking, telecommunications, operating systems, and application software.
• Demonstrated advanced problem-solving capabilities
• Advanced knowledge of Microsoft Active Directory networking operations
• Experience with SAN/NAS systems
• Advanced knowledge of Windows (server and desktop) operating systems
• Advanced Knowledge of Apple operating systems
• Knowledge of backup/disaster recovery/business continuity concepts and operations
• Cooperative attitude and flexible approach to a wide variety of situations
• Excellent written and verbal communication skills
• Ability to work independently

Compensation

Salary range $60,000 - $70,000 per year

Benefits Include

• 12 Paid Company Holidays
• Health Insurance (Medical, Dental, Vision)
• Paid Time Off (PTO)
• Life Insurance
• Short and Long-term Disability
• Health Savings Account (HSA)
• Flexible Spending plans (FSAs)
• 401K plan

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.