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Technical Support Specialist

Salary undisclosed

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We are hiring for our client - Thrive 365.

As a Technical Support Specialist (Work from Home), you’ll be the first point of contact for customers seeking assistance with technical issues. You’ll troubleshoot, diagnose, and resolve technical inquiries to ensure our customers can use our products seamlessly. This remote role requires excellent problem-solving skills, a customer-focused approach, and familiarity with common tech troubleshooting practices.

Requirements include prior experience in technical support or a related field, strong communication skills, and proficiency in navigating help desk software and troubleshooting tools.

What it's like to work here: We foster a supportive, collaborative remote environment with flexible hours, ongoing training, and growth opportunities. You’ll join a team committed to exceptional service and innovative solutions, making it a great place to build a rewarding career from the comfort of home.

Skills: technical troubleshooting,troubleshooting tools,customer-focused,diagnose,technical support,communication skills,help desk software,resolve,problem-solving