WFH Customer Service Specialist
Salary undisclosed
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We are seeking a WFH Customer Service Specialist to join our dynamic team. In this role, you will be responsible for providing exceptional customer service to our clients from the comfort of your own home. If you have a passion for helping others and excellent communication skills, we want to hear from you!
Responsibilities
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Resolve customer issues and complaints with empathy and efficiency
- Provide product information and assistance to customers
- Document customer interactions and transactions accurately
- Collaborate with other team members to ensure customer satisfaction
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Comfortable working from home and using remote communication tools
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