Business Analyst - BA24-16012

Job Title: Business Analyst

Duration: 6 Months (Tentative)

Location: Chelsea, MA (Hybrid)

Summary:

We are looking for a detail-oriented and dynamic Business Analyst to join our team, focusing on our accounting software applications. This role involves evaluating current business processes, identifying improvements, and ensuring an efficient and seamless experience for internal users.

Key Responsibilities:

• Serve as a liaison between internal users and the IT team, accurately conveying user needs and technical considerations.
• Collaborate with engineering teams and business stakeholders to gather, analyze, document, communicate, and validate requirements to align technical solutions with business goals.
• Collect and document system enhancement requirements, translating business needs into technical specifications.
• Lead user requirement gathering sessions and respond promptly to user requests.
• Develop and maintain detailed business requirement documents.
• Use technology solutions to analyze and optimize business processes, focusing on reducing manual tasks and enhancing user experience.
• Participate in the design, testing, and deployment of software updates and new features.
• Ensure quality, reliability, and completeness of deployed services through thorough testing.
• Provide both ad hoc and project-based reporting, queries, and analysis as required.
• Manage multiple projects and initiatives, maintaining quality standards and meeting deadlines.
• Stay informed on emerging technologies and best practices, suggesting improvements for business operations.
• Communicate effectively in both written and verbal forms, explaining complex technical details to diverse audiences with clarity.
• Apply strong attention to detail and accuracy in all tasks, ensuring precision where necessary.
• Embrace critical thinking and a problem-solving mindset, proactively identifying and addressing challenges.
• Collaborate with curiosity and a solution-sharing approach to benefit the broader team.

Preferred Qualifications:

• Proven experience as a Business Analyst, ideally with background in accounting or financial software or a related field.
• Strong analytical and problem-solving skills, with a focus on delivering practical business solutions.
• Excellent communication skills, able to explain complex technical issues to non-technical audiences.
• Familiarity with JIRA, Confluence.
• Ability to work independently and collaboratively in a fast-paced environment.
• Bachelor s degree in a relevant field or equivalent work experience.

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