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Field IT Engineer
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Job Description
Job Description
This is an opportunity with an early stage startup.(M-F, in Mountain View, CA)
About the Role
We're looking for an Field IT Engineer to join us on our mission to build AI superpowers for developers.
What you'll do
- Troubleshoot and resolve issues our customers encounter with our product
- Able to communicate technology in a simple manner
- Writing tests and automation are a plus
- Turning feedback into feature requests from our customers
- 2-3 years of IT related experiences, knowledge of Kubernetes is required for this role.
About You
- Passion for AI and new technology
- Familiarity with AI-powered developer tools like Codeium, Copilot, ChatGPT
- A self-starter. Hunger to dream up, plan, and execute tasks independently.
- A team player.
- Ability to learn and become an expert quickly
- Ability to prioritize and handle large volumes of requests
- Passionate about working with enterprise customers and sales teamWhat we believe
Our best work is done in person. 5 days a week into our office in downtown Mountain View, CA (within walking distance of the Caltrain station).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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