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Jobs or company...

Market Operations Manager

  • Full Time, onsite
  • Longbridge
  • New York City Metropolitan Area, United States of America
Salary undisclosed

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Longbridge US is a new-generation socially-driven online brokerage firm that aims to provide every investor with better investment tools for U.S. and Hong Kong stocks. Outside of the US, the firm conducts businesses in Singapore, New Zealand, Hong Kong and China. Longbridge is dedicated to driving financial technology innovation and bringing innovative technology and concepts to the fintech industry in the US.

As a Market Operations Specialist, you will play a critical role in ensuring smooth operational processes that support our trading and clearing functions. You will be responsible for managing trade lifecycle events, ensuring regulatory compliance, resolving operational issues in a fast-paced and dynamic trading environment, and escalating customer requests. The ideal candidate will have a keen eye for detail, excellent problem-solving skills, and a strong understanding of financial markets.

Key Responsibilities:

• Oversee the full trade lifecycle, including trade capture, reconciliation, allocation, and settlement.

• Manage post-trade processes for equities and options.

• Ensure timely and accurate settlement of trades in coordination with clearing firms and counterparties.

• Monitor trading activities for compliance with internal policies, industry regulations, and market rules (e.g. FINRA, SEC).

• Handle and escalate customer requests related to trade execution, discrepancies, and settlement issues.

• Resolve trade issues in a timely manner by working closely with internal teams such as trading, compliance, and IT.

• Serve as a point of contact for customers to address operational concerns and provide solutions in real time.

• Support new product and market launches by assisting with operational readiness and testing.

• Assist with regulatory reporting and internal audits related to market operations.

• Develop and maintain operational workflows and procedures to enhance efficiency and risk management.

Qualifications:

• 5+ years of experience in market operations, preferably at a broker-dealer or financial institution.

• Active FINRA Series 7 license required. Series 24 or Series 4 highly preferred.

• Strong understanding of trade settlements, clearing, and regulatory requirements in equity and derivative markets.

• Proficiency with trading platforms, order management systems (OMS), and settlement systems.

• Knowledge of industry regulations and compliance (FINRA, SEC, CFTC, etc.).

• Experience with customer service, escalation management, and issue resolution.

• Excellent analytical and problem-solving skills with a high attention to detail.

• Ability to work effectively in a fast-paced and deadline-driven environment.

• Strong communication and interpersonal skills.

Why Join Us?

• Impact: Play a key role in shaping the future of our company as we transform the way individuals and businesses access financial services.

• Growth: Join a rapidly growing firm with significant opportunities for professional development and career advancement.

• Culture: Work in a startup environment that is collaborative and supportive where your contributions are valued, and you have the autonomy to lead and innovate.

Please submit your resume and cover letter detailing your experience and why you’re the perfect fit for the Operations Manager role at Longbridge!

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