Program Manager

UNIVERSAL Technologies is seeking a Program Manager for a hybrid role. The position will require 3 days onsite in Brooklyn, NY and 2 days remote. Must have a LinkedIn account.

Position: The Program Manager will work with the NYC Digital Service team to organize, plan, and track workstreams for the nyc.gov redesign and other digital projects as needed. This role will focus on managing stakeholder and working team meetings, tracking deliverables, and resolving project obstacles. The ideal candidate will be experienced in agile project management, with a proactive approach to planning and driving web projects.

WHO WE ARE:
UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum, including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.
The pride in the services we provide and the accessibility and flexibility we offer to employees are what make Universal Technologies stand out! We aim to propel your IT career to the next level and excite our employees with new and challenging projects.

WHAT WE OFFER:
Our W2 employees can expect the following benefits:

• Competitive pay
• Health/Dental Insurance
• Group Life Insurance
• 401K
• HSA/FSA
• Pre-Tax Transportation Program
• Generous Paid Time Off/Holiday Policy

SCOPE OF SERVICES:
As a Program Manager, your responsibilities will include:

• Managing workstreams for the nyc.gov redesign to deliver high-quality digital experiences on time.
• Establishing and tracking project deliverables, while mitigating obstacles in executing project work plans, activities, sprints, or phases.
• Leading and managing sprint planning and task management.
• Monitoring project activities, documenting agreements, communicating with project stakeholders, and escalating issues as necessary.
• Establishing deadlines and monitoring project progress with relevant follow-up.
• Facilitating meetings with teams and stakeholders, creating clear agendas, providing timely recaps, and driving next-step resolutions.

MANDATORY SKILLS/EXPERIENCE:
Note: Candidates who do not have the mandatory skills will not be considered.

• Minimum of 8 years of experience managing web projects.
• Demonstrated experience in driving websites and web features to launch, with a focus on detail and quality user experiences.
• Deep knowledge of agile project management practices, with experience leading sprints in a large organization and proactive planning.
• Experience collaborating with cross-functional teams to launch digital tools and services.
• Strong written and verbal communication skills to collaborate with leadership, experts, decision-makers, and cross-functional teams, coaching teams to drive outcomes.
• Knowledge of agile methodologies and modern software development practices.
• Experience setting up project management processes for cross-functional teams with varied workflows.

UNIVERSAL Technologies is an Equal Opportunity Employer.

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