Endpoint Systems Engineer

CIC Group, located in Fenton, MO is seeking a skilled Endpoint Systems Engineer to join our IT team. If you have expert-level experience using MECM/SCCM and Intune for endpoint management and security, and a drive for automation, this is a great opportunity to advance your career. You will be part of the Enterprise IT Infrastructure and Operations team that is responsible for designing, implementing, and supporting IT solutions that enable the business to meet its objectives.

CIC Group is an employee-owned company. We are more than a holding company; we are partners with our business unit. We work closely with and support our business units to allow them focus on their client's needs.

DAY IN THE LIFE:

The Endpoint Systems Engineer will report to the Enterprise IT Infrastructure and Operations Manager. They will oversee all facets of deployment, configuration, and management of endpoint devices and servers using Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Autopilot.

The Endpoint Systems Engineer will develop policies for device enrollment, compliance, and security across various endpoints to align with organizational policies, industry standards, and regulatory requirements. This includes ensuring timely endpoint update deployment and reporting on compliance, utilization, security posture, etc. They must have the ability to troubleshoot and resolve complex issues as they arise, as well as the ability to find efficiency in their role and work closely will all IT team members to ensure seamless, secure experiences throughout the enterprise. They will maintain endpoint management technology platforms to ensure they remain available, secure, and properly configured. The position requires continuous learning and knowledge of the latest features, updates, and best practices for all endpoint management related technologies.

This position will be responsible for creating and maintaining system and procedural documentation for IT and user audiences, uphold all IT policies, follow IT best practices, and provide backup support for other team members as need basis. This is a hybrid remote position with very limited travel required inside and outside the United States. The position will participate in an on-call support rotation, 1 week approximately every 6-8 weeks, for critical issue resolution.

QUALIFICATIONS:

• 4+ years of proven, hands-on experience with using and managing Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune. Candidates with experience using and managing similar configuration management platforms will be considered.
• Extensive experience with Microsoft core infrastructure technologies (Windows Server, Active Directory, Entra ID, DNS, DHCP, Group Policy, DFS Namespace, Certificate Authority/PKI).
• In-depth understanding of managing mobile devices (iOS, Android) in both fully managed and Bring Your Own Device (BYOD) scenarios.
• Experience managing software distribution, patch management, and OS deployment using MECM.
• Expertise in PowerShell scripting for automation, reporting, and system management tasks.
• Proven ability to diagnose and resolve complex technical issues and provide high-quality support to end-users while ensuring a positive experience.
• Ability to produce accurate and thorough documentation and reports.
• Highly professional, detail-oriented, organized, and trustworthy individual.
• Proficiency in spoken and written communication in English, with the ability to explain complex technical concepts to non-technical people.
• BS/BA in IT / Computer Science related field, or equivalent work experience

PREFERRED SKILLS:

• Experience supporting a multi-national IT infrastructure utilizing a Zero Trust security model.
• Familiarity with Azure services, particularly in managing and securing cloud-hosted virtual machines and integrating them with on-premises endpoints.

We provide full benefits package. This includes: 401(K) with employer match and an annual non-elective contribution, medical with an employer contribution toward the HSA, dental and short-term disability is 100% covered by the company, vision, fitness reimbursement, flexible work schedule, and the opportunity to work with a successful organization.

If you are interested in this position, please simply click the Apply button to get started! Our application is quick and takes less than 5 minutes to complete. Your information will be sent directly to the Recruiter.

CIC Group is committed to creating and maintaining an environment in which all employees feel valued, included, safe, and empowered to do their best work. We are proud to be an equal opportunity workplace and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Pre-employment drug screen and background check is required.