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Support Engineer

  • Full Time, onsite
  • Smart TechLink Solutions Inc.
  • Salt Lake City, United States of America
Salary undisclosed

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Skills:
Linux, perl, Python (Programming Language), shell, SQL, DevOps,

Job Overview

We are seeking a Support Engineer to join our team at Smart TechLink Solutions Inc. This is a contract position based in Salt Lake City, Utah, United States. As a Support Engineer, you will be responsible for providing technical support to our clients and ensuring their satisfaction. The ideal candidate has 1 to 3 years of experience in a support role and possesses excellent problem-solving and communication skills.

Required Skills

  • Linux, Scripting (any of Shell / Perl / Python), SQL - are must to have.
  • Any support experience, incident management is desirable.
  • Java, DevOps is a plus but not mandatory.

Qualifications And Skills

  • 1-3 years of experience in a support role
  • Solid knowledge of computer hardware and software systems
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Attention to detail and strong organizational skills
  • Ability to prioritize and manage multiple tasks
  • Familiarity with ITIL or other IT service management frameworks is a plus