Benefits Specialist/Analyst

Our Story

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.

And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.

And that’s what we’re after, to inspire people’s lives and style.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

We are seeking a detail-oriented Benefits Specialist to manage and administer our employee voluntary and perk benefit programs. You will collaborate with HR and payroll teams, overseeing daily benefits processing, vendor relationships, communications, billing, and benefit programming. You’ll also research plans, assist employees, and resolve benefit-related issues.

Key Responsibilities:

• Manage vendors and troubleshoot issues related to voluntary benefits (e.g., Legal Support, Pet Insurance, Home and Auto Insurance, Identity Theft Protection) and perk programs (e.g., Fitness Partnerships, Tuition Reimbursement).
• Partner with the HRIS team to resolve tier 1 tasks and ensure proper issue resolution.
• Maintain employee benefit records and approve changes in Workday.
• Oversee the Part-Time Associate Manager benefits program and vendor.
• Create educational materials and deliver presentations to improve benefit utilization.
• Assist employees with benefits enrollment and ensure accuracy.
• Act as the main point of contact for inquiries regarding health, wellness, retirement, and voluntary benefits.
• Develop programs to engage associates, including wellness events, flu shots, and health fairs.
• Maintain the Benefits Communication Site for relevance and accuracy.
• Stay updated on legislation and recommend policy changes as needed.
• Ensure compliance with federal and statutory regulations (e.g., 5500s, Medicare Part D, SAR).
• Complete ad hoc reports and projects as assigned by the Benefits Manager.
  
  

Qualifications:

• 3-5 years of relevant benefits administration experience.
• Bachelor’s degree in Human Resources or related field preferred.
• Strong knowledge of medical, voluntary benefits (e.g., Legal Support, Pet Insurance), 401(k) plans, and regulations (FMLA, ERISA, ADA, ACA, etc.).
• Proficient in MS Office (Word, Excel) and Workday (preferred).
• Excellent organizational, communication, and problem-solving skills.
• Ability to work independently and in teams, with a strong customer service focus.
• Retail experience and multi-state benefits knowledge are highly desirable.
  
  

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
  
  

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $64,200.00 - $77,000.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.