Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

IT Support Specialist I

Salary undisclosed

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About Us

AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE, and WBE-owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality staffing and executive search services.

Job Title: IT Support Specialist I

Job Description

We are seeking a dedicated and detail-oriented "REMOTE" after-hours IT Support Specialist. As a level 1 specialist, you will serve as the primary point of contact for users requiring assistance with troubleshooting, answering questions, and resolving known issues across demand side platforms (DSP) in support of a federal client. This role involves managing daily inquiries focused on login issues, access requests, platform troubleshooting, and maintenance for DSP-supported applications.

  • Provide troubleshooting and technical support for remote users addressing issues.
  • Meet defined service levels including first contact resolution, response times, and resolution times.
  • Utilize a ticket management support system to track and work requests.
  • Utilize the system to track issues and defects.
  • Escalate requests to Tier 2 and 3 as needed, based on standard operating procedures.
  • Maintain current knowledge of relevant technologies as assigned.
  • Participates in special projects as required.
  • Provide support from 5:00 PM to 8:00 AM Eastern Standard Time, Monday through Friday, including 24/7 support on weekends and Federal holidays.

Qualifications
  • Associate’s degree in Information Technology or a related technical discipline or equivalent combination of education, professional training, or work experience.
  • 2+ years of related experience supporting IT operations or working in a help desk/call center type environment a plus.
  • Experience as an end-user of ServiceNow and/or JIRA able to complete information and process Tickets in the helpdesk system
  • Able to read/follow job instructions / standard operating procedures to complete admin/helpdesk tasks
  • Willing to learn Basic Admin Tasks Admin for Appian, Salesforce, and other technologies.
  • Basic knowledge of computer hardware, software, and networking concepts.
  • Self-starter who can work independently.
  • Excellent communication and customer service skills.
  • Strong problem-solving ability and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Willingness to learn and adapt to new technologies.
  • Must be able to successfully obtain public trust background clearance.
  • This position is fully remote but requires a one-time trip to the client’s office to start the background clearance.

Hours: 5:00 PM - 8:00 AM EST (40 per week)

All candidates must be located in the Contiguous United States

Hourly Rate: $22.00-$25.00 per hour depending on the level of experience

#talroo
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