Software QA Engineer
Salary undisclosed
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Who are we and why should you join us?
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.
As Software QA Engineer at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
What are we looking for?
BetterHelp is changing the way it tests its software. We're looking for the pioneers who will form our new Software Quality Assurance team. You will be part of an agile software development team with the responsibility to define and perform the tests necessary to ensure that our products meet the high standards we set for quality. You will have the opportunity to determine the best strategy for testing the features that fall into your responsibilities and won't just be executing tests that someone else creates.
What will you do?
Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our Mountain View, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.
Requirements
At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.
As Software QA Engineer at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
What are we looking for?
BetterHelp is changing the way it tests its software. We're looking for the pioneers who will form our new Software Quality Assurance team. You will be part of an agile software development team with the responsibility to define and perform the tests necessary to ensure that our products meet the high standards we set for quality. You will have the opportunity to determine the best strategy for testing the features that fall into your responsibilities and won't just be executing tests that someone else creates.
What will you do?
- Determine the best test strategy for assigned areas of test, whether it be manual or automated testing
- Write clear and concise test plans, test cases and bug reports
- Write scalable, reliable automated tests
- Collaborate closely with members of development and product management
- Research test tools, methodologies, and trends in order to upgrade our existing practices and processes
- You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
- You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
- You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
- You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.
Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our Mountain View, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.
Requirements
- Must be able to legally work in the US
- Prior experience as a QA Engineer or SDET
- Experience with one or more automation tool such as Cypress or Playwright
- Bachelor's degree in computer science or equivalent combination of education and work experience
- Previous experience working in an agile development environment
- Ability to work with minimal direction
- Excellent written and verbal communication skills
- Strong analytical and problem solving skills
- Passionate about quality and continuous improvement
- Prior experience with any of the following is a bonus: performance, stress or load testing; mobile testing; accessibility testing
- Comfortable with SQL and relational databases
- Get-things-done attitude with eagerness to build something great
- Competitive salary & equity compensation
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- Unrivaled perks program (including free therapy, UberEats, and more)
- Remote work with regular in-person bonding experiences sponsored by the company
- Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
- Commuter benefits, FSA accounts, and Employee Stock Purchase Programs
- The chance to build something that changes lives – and that
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
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