Operations Specialist (Clinical Secretary)

At The Forge Recovery Center, we are dedicated to providing compassionate and comprehensive care to individuals struggling with substance use disorders. Our holistic approach combines evidence-based treatment modalities with personalized care, fostering healing and empowerment for our clients. Our new center in the heart of Orange County offers a peaceful and supportive environment for individuals to embark on their journey to recovery.

We pride ourselves on serving our community. We do so with a transparent, collaborative culture fueled by genuine compassion for those in recovery. We're out to change the addiction treatment landscape…and have fun doing it. If you are excited to be a Clinical Secretary who is ready to grow with us, Apply Now!

About The Role

We are seeking a dynamic and experienced Clinical Secretary for our SUD team. The Clinical Secretary will play a pivotal role in operations and client support at our center, ensuring the highest standards of care are maintained and innovative approaches are integrated into our programs. This position oversees both administrative and medical assistant duties. We're looking for someone who is capable with standard clerical tasks such as typing reports, filing documents, ordering supplies … and someone who can also schedule and manage client appointments, prepare medical reports, and even handle client specimens where needed.

The Forge Recovery is passionate about innovative care that meets the client"s needs. Every member has the ability to make the difference in a client's recovery. If you are looking for a place to make a difference and to be better than the status quo, our team is a great fit.

Essential Duties And Responsibilities

Administrative Support

• Arranging and managing client appointments and arrange transportation
• Logging and processing bills or expenses
• Answering and taking calls
• Managing databases
  
  

Medical Assistant

• Keeping client EMR information up to date
• Prepare medical/clinical reports
• Ordering medical and office supplies
• Collecting specimens (UAs), perform and record vitals as needed
  
  

Client Support

• Support clinical team with client needs
• Maintain positive and upbeat connections with clients
• Provide feedback and communication with supervisor and clinical team about observations and suspicious behavior
  
  

About You

Education: High School Diploma required. Education with Drug and Alcohol Counseling, Psychology, Health Services, or Social Work is a plus!

Certificates & Licenses: None. Drug and Alcohol Counseling Credential or Internship Preferred, but not required.

Skills

• Excellent verbal and written communication skills, ability to connect with a diverse client base
• Strong organizational and multitasking skills
• Tech Savvy, proficient in Microsoft Office, multi phone line and spreadsheets
• Desire to learn medical and billing terminology
  
  

Experience And Other Requirements

• 1+ year of work in a fast-paced office or professional setting.
• 1+ year of medical or administrative work experience preferred but not required
• Negative TB test within past year
• Ability to pass pre-employment and/or random drug screenings
  
  

Job Status: Full- Time

Location: On-site in Santa Ana

Benefits

• Medical, dental and vision insurance.
• 401(k) plan with employer matching.
• Paid vacation.
• Paid sick time.
• Paid holidays.
• Family Leave.
• Employer paid Life Insurance.
  
  

Salary: $20-25 per year/hour

The Pay Range For This Role Is

20 - 25 USD per hour(The Forge Recovery Center (SUD))

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