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Training Specialist

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Position: Training Specialist

Security Clearance: Active Secret Clearance Required

Citizenship: Must be US Citizen

Type: Direct Hire with Excellent Full-time Benefits Package

Salary Range: $75,000 to $90,000, depending on experience level

Work Type: 100% Onsite at Federal Agency

Work Location: Alexandria, VA 22315

Company: Small IT & Professional Services Government Contractor

Summary

Responsible for developing/refining and providing a high quality training program including detailed training materials and support for a global security program. The training specialist is responsible for creating, updating and maintaining all relevant training materials for users, providing those documents, videos, training support documentation in a timely fashion. This position will create/update a comprehensive training program, inclusive of COTS application software programs including, but not limited to: Hirsch, CCure, Keywatcher, Genetec and Intellex as well as a highly customized Physical Security Information Management (PSIM) system.

Description

• Maintaining/Updating training plans for multiple user groups

• Develop/Maintain detailed training documentation for basic and advanced system users

• Develop/Maintain lesson plans, user guides, and simulation training videos for system users

• Work with other work streams for planning new training initiatives

• Maintaining/Updating the training environment on closed network

Qualifications - Required

• Experience and certification with security systems and COTS application software programs such as Genetec, ExacqVision, Intellex, Bosch, CCure, Hirsch, Keywatcher is strongly desired

• Experience assisting customers with remote programming assistance and troubleshooting is desired

• Experience developing custom PSIM and VMS solutions for customers that have unique policies or procedures requirements is strongly desired

• Excellent presentation, facilitation, oral and written communication skills

• High attention to detail and the ability to develop quality deliverables in a timely fashion

• Flexibility and ability to work within a challenging environment

• Out-of-the-box thinking

• High-level of proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint

Qualifications - Preferred

• iSpring Experience

• Experience with video management systems

• Experience/knowledge of Windows operating systems

• Experience/knowledge of networking principles and IP configuration

• Experience with database concepts and client-server environment

• Experience with technical troubleshooting methods

• Experience with physical access control systems

• Experience with cloud-based technology and cybersecurity concepts