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Customer Service Support Specialist
Salary undisclosed
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Job Description
Job Description Company Description
We are seeking a Customer Service Support Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
SOS Security Systems is a local family owned and operated company that has been serving the area for over 40 years. As an employee of SOS Security Systems, Inc., the importance of your contribution cannot be overstated. Our goal is to provide the finest quality services to clients and to do this more efficiently and economically than our competitors. By satisfying our customers' needs, they will continue to do business with us and will recommend us to others.
Company Description
SOS Security Systems is a local family owned and operated company that has been serving the area for over 40 years. As an employee of SOS Security Systems, Inc., the importance of your contribution cannot be overstated. Our goal is to provide the finest quality services to clients and to do this more efficiently and economically than our competitors. By satisfying our customers' needs, they will continue to do business with us and will recommend us to others.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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