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Senior IT Specialist
Salary undisclosed
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Located in Raleigh, NC, this is a contract-to-hire opportunity with a dynamic IT services company looking to bring on a Senior IT Support Specialist. This 6-month role involves hands-on technical support across Windows environments, Group Policy (GP), Office 365, and network support, with a strong focus on troubleshooting and optimizing IT systems. This is an onsite position, offering the chance to work with a variety of technologies in a fast-paced environment.
This role is perfect for someone with a jack-of-all-trades (JOAT) mindset who loves tackling diverse technical challenges. You'll play a crucial role in ensuring reliable IT support for end users, working on everything from network configurations to application support. This opportunity offers growth potential and the chance to collaborate within a dedicated, forward-thinking team. If you're passionate about tech, adaptable, and ready to make an impact, this position is for you.
Required Skills & Experience
Desired Skills & Experience
What You Will Be Doing
Tech Breakdown
Daily Responsibilities
The Offer
This role is perfect for someone with a jack-of-all-trades (JOAT) mindset who loves tackling diverse technical challenges. You'll play a crucial role in ensuring reliable IT support for end users, working on everything from network configurations to application support. This opportunity offers growth potential and the chance to collaborate within a dedicated, forward-thinking team. If you're passionate about tech, adaptable, and ready to make an impact, this position is for you.
Required Skills & Experience
- 4+ years of IT support experience, especially with Windows environments
- Proficiency with Windows OS, Group Policy (GP), and Office 365 administration
- Strong background in network support and troubleshooting
- Ability to support end users with technical issues and deliver timely resolutions
- Excellent problem-solving skills and adaptability
Desired Skills & Experience
- Experience working in fast-paced IT service environments
- Knowledge of basic scripting for automation and process improvement
- Familiarity with ticketing systems and incident response workflows
- Strong organizational skills and attention to detail
What You Will Be Doing
Tech Breakdown
- 70% Windows OS and O365 Support
- 30% Network Troubleshooting
Daily Responsibilities
- 90% Hands-On Support
- 10% Documentation and Process Improvements
The Offer
- Contract-to-Hire Position
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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