Systems Analyst - Project Lead (Hybrid)

DPP is seeking a Systems Analyst to serve as a Project Lead for an opportunity in Columbia, SC.

Work arrangement:

• Hybrid: 50% onsite, 50% remote
• W2 position; 12 months
• Onsite interview required

Summary:

• The Systems Analyst will assist with the procurement, development, and implementation of a new electronic infectious disease surveillance system (with associated user interface) to modernize disease reporting, surveillance, and management. The infectious disease surveillance system is critical to the state s capacity to monitor and control the spread of infectious diseases, detect outbreaks of infectious diseases, respond in a timely manner to control their spread, and report these data to the Centers for Disease Control and Prevention. This system will form the foundation of the public health data warehouse environment for DPH and must conform to the specifications of the National Electronic Disease Surveillance System (NEDSS) of the Centers for Disease Control and Prevention (CDC). This system will be the basis of an evolving integrated surveillance environment.
• In addition, the data analyst will continue to assist with enhancements of Maven SCION, the current electronic infectious disease surveillance system, until the new system is implemented. The Data Analyst will be responsible for assessing the business needs, determining project scope & requirements, and overseeing system testing to enhance and support these solutions.
• Emphasis will be placed on supporting and enhancing solutions within the online platforms to meet customer business needs and problem resolution in a team environment. This position will also work with program area staff to assist with daily support needs, problem resolutions, user account management, reporting, enhancement needs, integration, dashboards, and package deployments following IT security policies and standards.

Position description:

• The Systems Analyst will support system activities in SCION (the current EDSS) and procurement/implementation of the new EDSS.
• The System Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system.

Responsibilities:

• Study and learn system capabilities assigned
• Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
• Work with Program Area System Owners to learn their business functions and needs
• Provide system user support
• Assist staff in resolving system-related problems
• Assist with System user account permissions and security
• Provide and assist with system user training when onboarding new staff as well as individual training
• Attend and provide program area support SCION related events as needed
• Create and maintain supporting system and training documentation.
• Maintain SharePoint content associated with system collaboration sites
• Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness
• Monitor and Identify system data quality issues and work to improve data accuracy
• Review and monitor usage reports
• Assist with the system software life cycle process
• Coordinate and assist with system testing and production validation
• Work with Program Area and IT to present key information for improvements
• Maintain system protocols by writing and updating procedures
• Assist with the development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements, etc.)
• Work closely with the Assigned Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customer and subject matter experts for the system design and testing.

Required knowledge, skills, and abilities:

• Knowledge of Information Technology Field, best practices, organization, and operations
• Ability to learn new systems and become an expert
• Excellent written, oral, and interpersonal communication skills
• Excellent Customer Service skills and provide system support
• O365 products and Applications (Word, Excel, PowerPoint, outlook, Teams, SharePoint)
• System Analysis, monitoring, and reporting on system performance and data quality
• Flexible and easily adapts to changing priorities
• Ticketing System

Preferred KSAs:

• Ability to establish positive working relationships with technical staff, customers, and others involved in data-centric management.
• Microsoft Visio
• MS Office 365
• Ticketing Software
• Experience with industry standard information security practices

Required education/equivalency:

• Bachelor s or Master s degree in a relevant field of work or equivalent work experience.

Work environment:

• Works in a team environment with other Information Technology staff, Project Management Office, and Program Area system Owners to support the system and users.

Interested? Learn more:
Click the apply button or contact our recruiter Carolyn at Carolyn.Miner@dppit.com to learn more about this position (#24-00775).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

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