IT Applications Manager - HR

IT Applications Manager - HR

The IT Applications Manager - HR oversees the administration and enhancement of a portfolio of HR applications critical to business operations. This role includes responsibility for the architecture, maintenance, deployment, and continuous improvement of these systems. Leading a team of analysts and developers, alongside managing offshore support, the manager ensures the applications align with business goals, IT standards, and security requirements. Close collaboration with cross-functional IT and business teams is essential to support the HR department effectively and to meet established service levels. The manager also fosters a culture of innovation and high-quality solution delivery within the team.

Key Responsibilities

• Lead, motivate, and develop a skilled team of analysts and developers responsible for the HR application suite.
• Collaborate with business and IT stakeholders to prioritize and manage development and enhancement requests, providing clear direction to the application development team.
• Develop a deep understanding of HR business processes and data flows related to the applications in scope.
• Conduct requirements-gathering sessions and guide solution design in response to business objectives.
• Create and execute detailed implementation plans for agreed-upon solutions.
• Manage end-to-end project cycles for small to medium-sized projects through a structured SDLC.
• Oversee production and operational support for HR applications, either through an internal team or a managed services partner.
• Work closely with IT partners to facilitate production support and project activities across functions.
• Establish and enforce design principles in line with corporate and IT standards, with governance to ensure team adherence.
• Ensure all security and compliance standards are applied across all application functionalities.
• Oversee configuration and integration aspects of the applications under management.
• Ensure timely deployment of patches and releases, with robust backup, recovery, and archiving strategies.
• Demonstrate a commitment to exploring new technologies for business enhancement.
• Balance technical responsibilities with team management duties as needed.

Required Qualifications: Education and Experience

• Minimum of an Associate Degree (Bachelor's preferred).
• 8+ years managing teams within an ERP setting, especially in HR/Finance (Oracle Fusion, UKG preferred).
• 5+ years hands-on experience with UKG Payroll and Workforce Central modules (configuration, integration).
• Experience with Oracle Fusion environments is highly desirable.
• Familiarity with payroll and time management solutions, with a focus on compliance and regulatory requirements.
• 5+ years of experience integrating payroll and time solutions with Core HCM platforms.
• Proven success in collaborating with business partners at various levels and managing vendor relationships.
• Skilled in business process analysis, solution design, enterprise application support, and vendor management.
• Experience managing offshore and nearshore service providers.

Key Skills and Competencies

• Ability to analyze and break down complex problems into actionable requirements.
• Knowledgeable in HR business processes, capable of illustrating these through process flows and architecture diagrams.
• Strong problem-solving, critical thinking, and project management skills.
• Effective communicator, able to adapt style based on audience.
• Composure under pressure and adept at translating technical to business language and vice versa.
• Strong networking abilities and a commitment to ongoing learning and continuous improvement.
• Holds self and team accountable for delivering quality outcomes.

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