Michael Page- Application Production Specialist
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Application Support Specialist: making sure applications are running smoothly by identifying problems and deploying the solutions. Partner with development teams on bug escalation till remediation, and production fixes or new code releases. Familiar with IT management framework: Incident/Problem management.
W2 Only, Hybrid, and long term contract!
Client Details
Leading Financial Services located in New York, New York, looking for an Application Support Specialist.
Description
*Provide level 1 and level 2 support for end-users and IT.
*Integrate corporate and capital markets applications to the environment.
*Efficient support on trading applications.
*Coordinate with local and head office development teams to release applications in appropriate environments.
*Develop and maintain tools to enhance the end-user service level and facilitate support tasks.
*Write and update information system documentation and procedures.
*Familiar with ITIL Change/Incident/Problem management and process. Update and maintain IT incidents and production changes (eg. in ServiceNow)
*Participate in off hours support rotation and weekend key released or Disaster Recovery tests as needed
*Familiar with DevOps or DevSecOps program facilitating Continuous Integration Continuous Development (CI/CD) integrating Security scanning and remediation
Profile
- Strong application support
- Be able to provide L1 and L2 Support to users
- Be familiar with problem management & change management
- ITIL and ServiceNow
- Familiar with CI/CD
- Control M (or have used a similar job scheduling product)
- Scripting experience on Unix or Linux environment - ideally Perl
Job Offer
Competitive compensation daily rate based on candidate's previous experience.
Apply today using the link and your resume will be considered in the next 24 hours!
W2 Only, Hybrid, and long term contract!
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.