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Jobs or company...

Operational Readiness Coordinator

Salary undisclosed

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Dice
Original
Simplified
Job Summary/Company:

Sparks Group in partnership with a financial services company is seeking an Operational Readiness Coordinator. As the Operational Readiness Coordinator, you will be responsible for supporting various teams with new service introductions, reporting and auditing reports, ensuring certification scripts, testing documentation and program checklists are completed and annual reviews are conducted. You will work with various levels of employees within multiple teams. The ideal candidate will have a minimum of 3 years of related experience documenting operational processes and requirements, a strong understanding in Agile methodologies and Jira. If you're looking for your next opportunity, apply now!

Responsibilities:
  • Maintain and update program documentation, monitor certification results, and oversee annual audits.
  • Conduct training sessions for internal and external stakeholders, support product team initiatives, and assist with bank test certifications and documentation.
  • Participate in automation efforts, generate key performance indicators, and produce regular reports.
  • Work closely with implementation, production support, and product teams to address client requests and ensure smooth operations

Qualifications/Background Profile:
  • Bachelor's degree in business or an information technology-related field
  • 3+ years financial industry experience including payments experience documenting operational processes and product requirements and specifications.
  • Strong understanding in Agile methodologies
  • Experience with Jira
  • Proficiency in MS Office

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This job is Hybrid Remote.

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from or .

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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