Network Engineering ISP

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and
people with disabilities.

A Brief Overview

The Network Engineering ISP oversees the operation and maintenance of internet service infrastructure and/or
network components to drive network efficiency and availability. Maintains internet service network quality
standards to achieve optimal levels of operation and KPI targets. Tracks and monitors internet service network
traffic and performance to ensure minimal interruption to network transmission and/or network switches.
Corrects internet service network problems effectively and in a timely manner. Drives initiatives,
industrialization, and efficiencies to internet service network facilities for improvements (i.e., enhancements,
updates, upgrades, and new systems). Establishes tools and procedures to monitor internet service network
performance.

What you will do
Partner closely with the providers, product, and technical support teams to continually improve time-toresolution
KPIs and increase focus on customer satisfaction
Manage, report, and reinforce the need to consistently meet or exceed published service-level agreement
(SLA) targets across all functions. Drive service quality i- Operate and maintain the LREMC fiber network,
focusing on the Calix Network infrastructure.
Monitor network performance, identifying and addressing issues promptly minimizing downtime and
ensure seamless connectivity for our customers.
Collaborate with cross-functional teams to troubleshoot and resolve complex network problems and
outages in a timely manner.
Implement network changes, upgrades, and patches while minimizing disruption to ongoing operations.
Monitor network capacity and make recommendations for scaling and optimization based on current and
projected usage.
Proactively identify opportunities for network enhancements and improvements, and present
recommendations to management.
Analyze network traffic patterns and usage data to identify trends and potential areas for improvement.
Collaborate with vendors and service providers to ensure effective management of network-related
contracts and agreements.
Maintain thorough and accurate documentation of network configurations, procedures, and changes.
Participate in on-call rotation to provide timely response and support for network emergencies. Stay up
to date with industry trends, best practices, and emerging technologies to ensure the network remains at
the forefront of innovation.
Coordinate and provide supervision of contracted services, design, and construction activities.
Implement automated process across different areas leveraging current applications.

Qualifications

High School Diploma High School Diploma or equivalent Required
Bachelor's Degree Engineering, Computer Science, Information Systems, or Information Security
Required
Experience in large scale internet service network management Required
Experience in network architecture, engineering, and design Required
Innovative and strategic thinker and decision maker
Knowledge of server operations and security technologies such as firewalls, intrusion prevention, and
data loss prevention
Knowledge of industry trends related to information systems and related technology, network protocols,
architectures, and topologies
Extensive knowledge of core network equipment supporting ISP Networks, FTTx, Metro Ethernet, DWDM,
fiber plant, and telecom power.
Problem solving and execution skills in driving transformation and change
Excellent communication skills with the ability to collaborate with both technical and non-technical
stakeholders
Advances computer skills that applies a high degree of working knowledge of telecommunication
networking operations and provisions
Expert knowledge of network architecture and design, including the ability to develop and implement
designs that meet business requirements
Expert communication, interpersonal and analytical skills
Strong leadership with proven ability to manage multiple projects simultaneously.
Ability to effectively coach others to accomplish assignments and direct groups of individuals to achieve
consensus.
Driver License Required
Cisco Certified Internetwork Expert (CCIE) Preferred
Cisco Certified Network Professional (CCNP) Preferred
Juniper Networks Certified Internet Professional (JNCIP) Preferred
SolarWinds Certified Professional Preferred
Wireshark Certified Network Analyst (WCNA) Preferred
Riverbed Certified Performance Engineer (RCPE) Preferred

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're
looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication,
we're the right company for you.

The below disclaimers must be read in their entirety and acknowledged, by signature, as part of the application process. Please make certain that you have answered all of the questions of this employment application truthfully.

By signing below, I understand that the information provided is true and correct, and that any misstatements or omission of material facts in the application or the hiring process may result in discontinuing of the hiring process or termination of employment, no matter when discovered. I agree that the organization shall not be held liable in any respect if my employment is terminated because of false statements, answers or omissions made by me in this application.

I authorize the organization to analyze the truthfulness of all statements made on this application, complete reference checks from my current and former employers, and others that may provide information regarding my education and experiences. In addition, I give my consent for all contacted persons including current and former employers to provide information concerning this application, and I release each such person from liability for providing information to the organization.

I understand that nothing contained in this application, or the granting of an interview is intended to create an employer/employee relationship between the organization and myself either for employment or for the providing of any benefits. No promises regarding employment have been made to me unless made in writing. I further understand and agree that if I am hired, my employment would be at will, as defined by law where our organization operates: I would have the right to terminate my employment at any time for any reason and that the organization would retain a similar right.

I understand that any offers of employment may be contingent upon my taking and successfully passing a drug and/or alcohol test in accordance with the organization s policy. If I refuse to submit to testing, refuse to sign the consent form, or test positive, the organization will not employ me.

I understand that any offers of employment may be contingent upon the results of a background check(s), including without limitation a criminal background check and a conviction inquiry, in accordance with the organization s policies and state law.

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