NOC Engineer
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Job Description
Job Description
Job Title: NOC Engineer
Duration: 6 Months (Possible Extension or convert)
Location: Charlotte NC
Qualifications
- Experience: NOC experience working in a telecommunications environment preferred, but not required. Experience/training on voice and data communication networks and the individual elements within those networks, data/wireless communications principles
- Key Competencies: Ability to resolve network and customer-initiated incidents quickly and effectively while communicating in an empathetic manner with our customers. Self-awareness and willingness to escalate issues and follow up to ensure incident resolution. An analytical mindset that appreciates solving problems. Good computer and written/verbal communications skills, possess the ability to take on new, demanding challenges, demonstrate the ability to assume new levels of responsibility and deal effectively with other people.
Top 5 Must Haves: minimum associate degree in technology, previous fiber or wireless provider NOC experience, has a growth mindset, demonstrates grit and is resourceful
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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