Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

IT Support Manager

Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Description

Job Description

Are you a tech-savvy problem solver who can turn any client issue into a piece of cake? Do you thrive in a fast-paced environment and love making clients happy? If you answered yes to these questions, then we want you to join our team as our IT Support and Service Delivery Manager!

We encourage and allow our managers to lead their departments as their own businesses. This requires a unique individual who thrives on accountability and recognition for achieving measurable outcomes. Our managers lead outcome-based initiatives while ensuring both team members and clients receive top-notch support.

Accountabilities:

  • Lead and manage a team of talented technical support specialists and escalation engineers that provide IT problem-solving coupled with a high level of client service

  • Show dedication to meeting client satisfaction goals by providing top-notch services and solutions, and by building enduring relationships through both in-person and virtual meetings.

  • Provide critical incident management and be the interface between clients and technical teams within the company during outages and other major events

  • Develop and implement new technical support processes to improve the client experience.

  • Keep up to date with the latest high-level technology trends

  • Facilitate ongoing training and development with the team

  • Adhere to our hybrid work schedule Mondays and Fridays are optional Work From Home days, while Tuesday, Wednesday and Thursday are required in office days

This role requires:

  • Demonstrated success leading teams through complex, technical problems in a fast-paced environment

  • Ability to proactively troubleshoot operational issues with little or no guidance

  • A true leader who understands how client success impacts their business

  • Strong knowledge of complex problem-solving and troubleshooting methodology

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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