Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Representative

Salary undisclosed

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Job Title: Customer Service Representative

Location: Manhattan, NY (Onsite)

Overview: Our client is seeking a dedicated and experienced Customer Service Representative to join their team in Manhattan, NY. The ideal candidate will have previous call center experience, strong communication skills, and the ability to provide exceptional customer service. Knowledge of CRM systems is required. As a Customer Service Representative, you will be the first point of contact for our customers, providing support and assistance with inquiries, issues, and requests.

Responsibilities:

  • Handle incoming customer inquiries via phone, email, and live chat in a professional and courteous manner.
  • Provide accurate and timely information to customers regarding products, services, and policies.
  • Assist customers with order placement, tracking, and returns.
  • Resolve customer complaints and escalations effectively and efficiently.
  • Maintain customer records and update information in the CRM system.
  • Collaborate with other departments to address customer issues and improve service quality.
  • Follow up with customers to ensure satisfaction and resolve any outstanding issues.
  • Meet or exceed established customer service metrics, including response time and resolution rate.
  • Stay updated on product knowledge, company policies, and industry trends.
  • Adhere to company procedures and guidelines for handling customer interactions.
  • Assist with special projects and initiatives as assigned.

Requirements:

  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Minimum of 2 years of experience in a call center or customer service role.
  • Knowledge of CRM systems (e.g., Salesforce, Zendesk) required.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Flexibility to work a rotating schedule, including evenings and weekends if required.
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