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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Call Centre Specialist

Salary undisclosed

Apply on

Dice
Original
Simplified

Hello,

Hope this email finds you in good health.

Bravens Inc. is a Certified Minority Owned Global technology and business consulting organization that provides Human Capital services to over 100 Fortune 500 businesses as a preferred vendor.

At Bravens, we attribute our success to our core values Honesty, Simplicity, Reliability, Transparency & Customer Centricity. We excel in offering staffing solutions for diverse sectors, spanning both IT and non-IT domains, and encompassing specialized skill sets.

We are currently looking for Call Centre Specialist This is a Augusta, GA 30907 (Onsite). Please review the job description below and please let us know if you are interested and available.

Role: Call Centre Specialist

Location: Augusta, GA 30907 (Onsite)

Description:

  • Provide high touch customer care for our clients entire Consumer banking customers
  • Manage and prioritize a high volume of casework through various channels of communication both externally and internally. Phone, Email, direct messaging, etc.
  • Provide escalation support for Tier 1/Tier 2 Shared Resources team.
  • Ensure customers experience exceptional service by providing clear, concise written and verbal communication for internal and external customers.
  • Act as subject matter expert for Consumer products, services and systems as well as partnering with non-consumer lines of business with ties to consumer products and services.
  • Communicate directly with clients regarding all consumer products and services and maintain a flexible learning approach to ongoing changes relating to those products and services.
  • Partner with client onboarding specialists including assistance with customer onboarding and documentation requests.
  • Abide by our client s policies, procedures, and regulatory compliance guidelines.
  • Advanced organizational skills, prioritizing business needs and meeting service level agreement deadlines.
  • Utilize unique specialized skills as needed per direction of management.
  • Provide exceptional client experience.

Qualifications

  • Preferred 3+ years of banking experience, with a demonstrated knowledge of consumer products, systems and services recommended.
  • General working knowledge of all applicable banking laws and regulations
  • Customer service oriented, with a strong orientation for sensitivity and professionalism when handling customer calls, questions, and concerns.
  • Strong oral presentation and training delivery skills in-person and over the phone required
  • Excellent problem-solving, analytical and critical thinking skills
  • Demonstrated ability to influence and establish positive working relationships across the organization required
  • Results oriented in a high-performance team environment
  • Self-starter and ability to multi-task in a fast-paced environment
  • Outstanding organization and effective time management skills
  • Proficiency in the use of Microsoft Office products (MS Word, MS PowerPoint, MS Excel)
  • Must be able to work a flexible schedule that will include a rotation of evening and Saturday hours.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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