Oracle-CC&B based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.is
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Experience with Oracle-CC&B based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics REQUIRED for this position.
Contractors will need to work onsite.
submittals to local/regional resources.
Location: Cedar Rapids Iowa
Duration: 1 yr
ONSITE ROLE LOCALS ONLY
Essential Duties and Responsibilities:
Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.
Provides ongoing support, maintenance, and enhancements to existing and new software applications.
Performs troubleshooting of infrastructure systems affecting application performance.
Creates and maintains detailed application/program documentation.
Contributes to reviewing and implementing IT application-based policies, procedures, and standards.
Collaborates with cross divisional team members to perform root cause analysis of complex problems.
Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.
Works with vendors and business users to develop and implement software integrations.
Required Education and Experience:
Bachelor's Degree in Information Technology,Computer Science, or related field and
Seven (7) to ten (10) years experience workingwith and maintaining enterprise level computer applications OR
An equivalent combination of education and/orexperience (i.e., one year of relevant full-time experience may substitute forone year of education).
Excellent written, verbal, and interpersonalcommunication skills.
Experience with Oracle-based applications, inparticular Customer Care & Billing and Oracle Analytics Publisher.
Proficiency with Microsoft Office and Visio.
Ability to work collaboratively with diverse populations.
Desired qualifications
Experience with process design, logical workflow analysis and design.
Experience with in-depth configuration, code, analysis, and output.
Extensive experience with Oracle and Oracle-based technologies.
Experience with Utilities in both support and processes.
Extensive experience troubleshooting problems and root cause analysis.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES