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Senior Program Manager, Cloud & Infrastructure

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Role: Senior Manager, Cloud & Infrastructure

Years of Experience: 8-10+ years

Location: Plano, TX Hybrid Model

W2

Job Description:

We are seeking an experienced Program Manager with expertise in one or more domains from the following: Telecom, MVNO (Mobile Virtual Network Operator), MVNE (Mobile Virtual Network Enabler), BSS (Business Support Systems) , SaaS (Software as a Service), PaaS (Platform as a Service), SDP (Service Delivery Platform), Carrier Billing, VAS (Value-Added Services), OCS (Online Charging System), SD-WAN (Software-Defined Wide Area Network), and IoT (Internet of Things). The ideal candidate should also have a solid understanding of the Agile Scrum framework and hands-on experience as a Scrum Master. As a ProgramManager, you will be responsible for overseeing and leading complex projects and programs within your domain(s), while also facilitating and promoting Agile Scrum practices across the organization.

Responsibilities:

  • Project and Program Management: Plan, execute, and monitor projects and programs within your domain(s) of expertise. Manage multiple projects simultaneously, ensuring adherence to timelines, budgets, and quality standards. Coordinate cross-functional teams, external vendors, and partners to achieve project objectives.
  • Domain Expertise: Possess a deep understanding of the specific domain(s) you specialize in, such as Telecom, MVNO, MVNE, SaaS, PaaS, SDP, Carrier Billing, Value Added Services, OCS, SD-WAN, or IoT. Stay informed about industry trends, emerging technologies, and best practices to drive innovation and improvement within projects.
  • Agile Scrum Implementation: Utilize your knowledge of the Agile Scrum framework to facilitate the adoption and successful implementation of Agile practices within project teams. Act as a Scrum Master when required, leading Agile ceremonies, removing impediments, and promoting collaboration.
  • Stakeholder Engagement: Communicate effectively with internal and external stakeholders, including executive management, project teams, clients, and vendors. Provide regular updates on project status, progress, and key milestones.
  • Risk Management: Identify potential risks within your domain(s) and develop mitigation plans to address them. Proactively resolve issues that arise during project execution to ensure smooth delivery.
  • Resource Allocation: Efficiently allocate resources, manage project budgets, and track financials to ensure projects are delivered within established constraints.
  • Quality Assurance: Implement and enforce quality assurance processes within your domain(s) to maintain high standards of project delivery.
  • Continuous Improvement: Foster a culture of continuous improvement by encouraging feedback, conducting lessons learned sessions, and implementing best practices specific to your domain(s) and Agile Scrum practices.

Skills and Qualifications:

  • Bachelor's degree in a relevant field, such as Computer Science, Engineering, Telcom, or a related domain. Advanced degrees or certifications are advantageous.
  • Proven experience (8-10 years) as a Program Manager with expertise in one or more of the following domains: Telecom, MVNO, MVNE, SaaS, PaaS, SDP, Carrier Billing, VAS, OCS, SD-WAN, or IoT.
  • Solid understanding of the Agile Scrum framework and hands-on experience as a Scrum Master.

Professional Certifications:

  • Cisco Certified Network Professional (CCNP)
  • Juniper Network Certified Enterprise Routing and Switching Expert
  • Cisco Certified Internetwork Expert (CCIE) Enterprise Infrastructure (desired)
  • Cisco Certified Internetwork Expert (CCIE) Service Provider (desired)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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