Program Manager III
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Location: Remote
Duration: 6+ month contract
Compensation: $67.00 - 87.00/hr.
Work Requirements: , Holders or Authorized to Work in the U.S.
The Program Manager will be instrumental in driving the Partnership Operations Team's mission to ensure reliable and optimized payment processing operations across global partners, enabling seamless transactions within the ecosystem. This role involves strategic oversight and hands-on management of non-IT projects, focusing on payment systems, commerce platforms, and risk management.
Responsibilities
- Collaborate closely with internal stakeholders and external partners to align project goals and ensure seamless integration of new systems and processes.
- Monitor project progress, adjusting strategies and resources as needed to meet deadlines and performance metrics.
- Lead cross-functional teams, providing guidance and feedback, and fostering an environment of continuous learning and improvement.
- Develop and maintain standard internal project and process documentation.
- Design and implement scalable solutions to support our global partners, enhancing the efficiency and productivity of our operations.
- Investigate and provide timely and accurate responses to reported escalations across multiple channels.
- Drive continuous improvements in efficiency, productivity, and customer experience.
Must haves
- Experience in Ambiguous Environments: Proven track record of successfully driving projects from ideation to launch in ambiguous and dynamic settings.
- Expertise in Payment Processing Systems: Deep knowledge of core payment processing, commerce platforms, and risk systems.
- Problem-Solving and Analytical Skills: Strong ability to assess, analyze, and resolve complex issues, distilling complexity into clear and actionable solutions.
- Strong stakeholder management experience
- Experience with optimization, incidents and issues
- Experience with Google suites (docs, slides)
- Ability to develop rapport with internal and external teams and maintain strong working relationships
- Ability to meet aggressive deadlines and juggle multiple varying priorities that vary from day to day
- Ability to influence key stakeholders and resolve conflicts with limited need to escalate to next level leadership
Nice to have
- Creative problem solving (not always going with the obvious answer; ability to think strategically and not just solving for immediate problem)
- Basic SQL queries
- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.