Job Summary: The Smart Hands Level 1 Technician provides on-site support for IT infrastructure, specializing in fiber optic and network cabling. This role involves installing, testing, troubleshooting, and maintaining fiber optic cables, Cat 6 cables, network links, and related hardware. Key Responsibilities: - Install, terminate, and test fiber optic cables, including single-mode and multi-mode fibers.
- Install and terminate Cat 6 network cables, ensuring proper wiring standards.
- Test and certify network cables using cable testers.
- Perform patch panel installation, labeling, and cable management.
- Identify and resolve connectivity issues related to copper cabling.
- Experience working with various fiber cable types.
- Utilize power meters, and visual fault locators to diagnose fiber optic problems.
- Experience working with network tools and Equipment.
- Assist in the installation of network hardware, such as switches, routers, and servers.
Requirements: - Understanding of fiber optic cabling, including single-mode and multi-mode fiber types.
- Knowledge of fiber optic color codes and termination standards.
- Experience with network cable installation (Cat 6, patch panels, etc.).
- Ability to troubleshoot fiber optic and copper network links.
- Familiarity with SFP transceivers and their installation.
- Proficiency in using network tools for testing, terminating, and certifying cables.
- Basic knowledge of networking fundamentals (IP addressing, subnets, etc.).
Qualifications: - College degree or equivalent; technical certification or relevant training is a plus (e.g., CompTIA Network+, Fiber Optics Certification, Network+, CCNA, CCNP).
- Experience working in IT, networking, or telecommunications environments.
- Strong attention to detail and troubleshooting skills.
- Ability to follow instructions and work collaboratively with remote teams.
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