Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

ServiceNow Business Analyst

Salary undisclosed

Apply on

Dice
Original
Simplified

Job Description

Job Description

This is a 100% Prospecting Posting and if you meet the requirements you will be considered for future opportunities. CRI Advantage has a fast growing ServiceNow Practice and are a 2024 Partner of the Year winner for the Americas.


CRI Advantage is looking to add a ServiceNow Business Analyst to our growing, successful ServiceNow practice. We are a ServiceNow partner and continue to grow and add exceptional people to the team.

The ServiceNow Business Analyst assists the Sr. Project Manager or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform, captures business requirements in a form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed.

Must be a US Citizen

Responsibilities

Service Management Implementations

  • Participates in design, test and transition Service Management and Service Integration solutions within the ServiceNow Platform
  • Performs thorough data analysis, while engaged in projects, in order to provide requirements for developers enabling configuration and customization
  • Assists in gathering core configuration requirements, translate these into design model and manage the overall implementation process in cooperation with developers,
  • Captures customer's and service providers' requirements into stories, solution the approach and manage the overall implementation process in cooperation with developers.
  • Designs and execute trainings and UAT.

Service Management Remediation projects

  • Assisting Delivery teams to rectify issues and improve service delivered to the customers against ServiceNow Platform.
  • Captures customer's and service providers' requirements into stories, solution the approach and manage the overall delievery process in cooperation with developers. Must be able to understand customer's pain points and appropriately solution a proposed fix.

Skills required

  • 2+ years ServiceNow ITSM experience
  • 2+ years ServiceNow BA experience
  • Understanding Scrum Methodology
  • Expert organizational and time management skills with the ability to prioritize, self-starter able to work independently with minimum of supervision
  • Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members
  • Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts,
  • Decompose high-level information into details,
  • Facilitation skills to assist gathering requirements in workshops and provide training to clients and internal team members
  • Use of industry recognized technologies in order to facilitate work environment
  • Demonstrate experience in communicating across all levels of an organization, at the most senior levels

Education Required Bachelors degree in Business Administration or related field; equivalent of 4 years of related work experience acceptable in lieu of a degree

Certifications required

  • ITIL Foundation+

Preferred Qualifications

  • COBIT, VeriSM, IT4IT, Lean IT
  • Scrum certified
  • ServiceNow Certified System Administrator, specific module: presales/micro-certifications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs