Program Analyst

WHAT IS THE TAS - TAXPAYER ADVOCATE SERVICE
DIVISION?
A description of the business units can be found at:

Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), Executive Director Case Advocacy (EDCA) Intake & Technical Support (ITS), Quality Review Program (QRP)

The following are the duties of this position at the full working level.

• Represents the Taxpayer Advocate Service program for which they are responsible in the performance of a variety of top liaison assignments and contacts with representatives of other Government agencies and Internal Revenue Service (IRS) officials and industry associations. Serves as a liaison with Area Advocate staffs, operating divisions, and the Service's industry specialists. Ensures understanding and consideration of the Taxpayer Advocate policies and views.
• Actively assists in the implementation of the Taxpayer Advocate's administrative management and technical decisions, and ensures accomplishment of the desired results. Advises on and oversees the general management of operations, including utilization of resources. Provides technical advice on the overall management of programs under the purview of the Taxpayer Advocate program for which they are assigned. Analyzes proposals directed to their assigned program for approval, design or review, and develops recommendations for consideration and action as well as alternate proposals.
• Performs independently, or provides leadership to ad-hoc groups, in the conduct of special studies, investigations, or projects. May participate in Area or National Office or industry association task forces. These studies may require contacts with and preparation and issuance of reports to high level Service officials or industry representatives.
• Takes a leadership role in the development of program plans, design and issuance of directives and instructions and the development of recommendations to improve the effectiveness of the entire organization for which they serve. Formulates or influences agency policy relating to their assigned organization. Negotiates on policy matters involving organization or operational areas.
• Collects, analyzes and consolidates data and status reports to determine impact on resources, effectiveness, and compliance with established goals and objectives. Manages the full range of technical, operational, and administrative issues that exist within the operation. This includes supervising, guiding, coordinating, planning, developing, and implementing effective resolutions and/or corrective measures.