Business Process Mapping and Operations Analyst

: We are seeking a skilled Operations Analyst to support the development of our Source-to-Pay (S2P) process. The ideal candidate will support Business-As-Usual (BAU) activities in our strategic sourcing, risk management, and contracting departments ensuring seamless execution and continuous improvement. This role involves creating process flows, achieving quick wins, and updating and maintaining internal processes for strategic sourcing, vendor management, contracting, and risk management procedures. The candidate will also update and maintain end-user process guides, decision trees, or procedures. The role requires a proven track record of working with systems, analyzing data, and recommending updates to achieve cleaner data states.

Key Responsibilities:
Support BAU activities in strategic sourcing, risk management, and contracting departments.
Document process flows and create detailed process documentation for quick wins.
Independently analyze and provide critical thinking to solve complex problems.
Work extensively with systems to analyze data and recommend updates for improved data quality.
Review data to extract insights and support decision-making.
Create and deliver presentations using PowerPoint.
Utilize process mapping tools like Visio to document and improve processes.
Work with tools such as ServiceNow and Workday to support operations.
Create end-user process and procedure documents, such as a decision tree or process maps.
Update and maintain internal processes for strategic sourcing, vendor management, contracting, and risk management procedures.

Required Skills and Qualifications:
3-5 years of experience in a similar role.
Strong analytical and critical thinking skills.
Strong PowerPoint, Excel, and process mapping tools (e.g., Visio).
Excellent written and verbal communication skills.
Experience with S2P processes.
Ability to review data and extract meaningful insights.

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