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WORK DESCRIPTION: (Add specifics of this contract)
1. Partner with decision makers, system owners, and end users to define business, technical and functional requirements, and
systems goals
2. Conduct meetings to elicit and document requirements, specifications, business processes and recommendations related to
potential IT solutions
3. Create models, use cases, process flows, specifications, diagrams, and charts to provide direction to developers, designers, and
vendors
4. Develop statements of work for software enhancements
5. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications
6. Coordinate and perform end-user reviews, tests for modified systems, training, and other related technical support
7. Use SQL to research problems and develop basic to intermediate reports
8. Respond to customer ticket requests; troubleshoot problems and escalate where appropriate
9. Execute administrative and technical tasks associated with administration of ordinance
WORKER SKILLS AND QUALIFICATIONS (Required)
Minimum (Required): insert specific minimum skills for this Contract Position)
Years Skills/Experience
4 Proficient in eliciting requirements from key stakeholders and documenting them in visual
models and written specifications.
4 Proficient in Microsoft Outlook, Excel, Word, Power Point, SharePoint,
Visio, and collaboration software
4 Proficient in change management methodologies and management of service requests using
ticketing system
4 Proficient in developing documentation artifacts to explain existing and proposed system
states
4 Writes detailed description of user needs, program functions, and steps required to
develop or modify computer programs
4 Knowledge of relational database principles and querying
Requester Name (Required): Justin Jousan
Number of Workers requested (Required): 1
Number of estimated hours (Required): 2000
Solicitation Reference Number (Required): DAG2502
Working Title (Required):
ITSAC Level Description (Required): Business Analyst
Preferred (Optional): insert specific preferred skills for this Contract Position)
Years Skills/Experience
Exhibit strong customer friendly approach
2 Knowledge of Jira or similar tool for managing requirements
2 Knowledge of Agile development
2 Familiarity with API design and function
2 Experience documenting requirements for application code, reporting, and API development
(esp. javascript, Python, SQL)
Knowledge of Tableau or similar Business Intelligence tools