Director, Fulfillment Technology

Director, Fulfillment Technology
At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Director, Fulfillment Technology.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About Radial

Radial is seeking a Director (Fulfillment Technology) to be focused on the onboarding configuration, testing and support tasks associated with launching new clients on our fulfillment technology products (WMS, TMS, MHE, Reporting) across our growing multi-tenant fulfillment centers. Reporting to Vice President of Technology and working with Regional VP s and Site Directors from both technology and operations organizations based at the fulfillment centers, this position will be key to manage a large team responsible for all aspects of the client onboarding lifecycle from design through to implementation and post go-live support. The successful candidate will have proven implementation and management experience with tier 1 warehouse management applications, a strong technology management background with technical exposure, and experience working within cross-functional teams. This position is a critical team member in ensuring rapid and successful client facing launches in a mission-critical, high availability environment.

Responsibilities:

• Provide technology architecture guidance, support and coordination to internal business stakeholder and IT systems teams.
• Optimize, scale and automate the systems to support the fulfillment processes.
• Ensure technical integration is achieved across the technology using the best practices or by API First approach.
• Evaluate the impact of enterprise architecture products and services on IT investments, business operations, stakeholder satisfaction and other outcomes.
• Develop and execute strategic plans in support of key objectives in a timely and fiscally responsible manner.
• Establish and nurture strategic vendor relationships, and influence vendors to align to domain, portfolio, and enterprise strategic objectives.
• Drive growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into action.
• Identifies and uses various criteria (e.g., time, budget, etc.) to determine IT success and ensure alignment with stakeholder needs.
• Develop, plan, and implement sustainable, repeatable, and reliable processes; oversees processes.
• Provide leadership, mentoring, and coaching to direct reports. Manage and coordinate strategic direction for staff.

Requirements:
Technical Skills:

• Manhattan Associates WMS v2009, v2013, v2018, v2020, and MAWM(Active)
• MySQL
• PL/SQL
• Scrum Master
• JIRA
• Oracle Database
• Wrike
• ServiceNow

Education Requirements: Master s degree, or foreign equivalent, Computer Science, Engineering, or closely related field of study plus two (5) years of experience in the job offered or two (5) years of experience in the field of software engineering or program analysis or Bachelor s degree, or foreign equivalent Computer Science, Engineering or closely related field of study plus five (10) years of experience in the job offered or five (10) years of progressively responsible experience in the field of software engineering or program analysis.

Travel:

• This position is remote.
• Will travel 30-50% from time to time

Benefits

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [email protected]. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

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