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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
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Senior Technical Support Engineer

Salary undisclosed

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Dice
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Job Description

Job Description

Our client, a leading IT Managed Service Provider based in Portland, is seeking a dedicated Technical Support Engineer to join their team. In this role, you will support small to mid-sized businesses, troubleshooting escalated issues and delivering high-quality technical support for complex IT infrastructure needs.

Key Responsibilities:

  • Handle escalated technical issues from Tier-1 support, providing prompt and effective solutions to resolve client challenges.
  • Troubleshoot and support a wide range of IT infrastructure components, including network systems, servers, workstations, and cloud-based environments.
  • Conduct root cause analysis for recurring issues, implementing proactive solutions to reduce downtime and increase system reliability.
  • Configure, manage, and troubleshoot operating systems, applications, network configurations, and hardware devices for clients.
  • Serve as a technical resource for client projects, collaborating with internal teams to deliver solutions that align with client needs.
  • Provide remote and on-site support as required, ensuring minimal disruption to client operations.
  • Document solutions and maintain updated records for troubleshooting procedures, system configurations, and client-specific IT environments.
  • Escalate unresolved issues to higher-level support or management when necessary and communicate resolution timelines to clients.
  • Mentor Tier-1 support team members, sharing knowledge and best practices to build team capability.

Qualifications:

  • 3+ years of experience in IT support or helpdesk
  • Strong knowledge of IT infrastructure, including servers, networks, virtual environments, and cloud solutions.
  • Proficiency in troubleshooting Windows and Mac OS, Office 365, VPNs, and other common business applications.
  • Experience with Active Directory, DNS, DHCP, and TCP/IP networking principles.
  • Familiarity with ticketing systems and remote support tools.
  • Strong analytical skills and attention to detail.
  • Excellent communication skills, with the ability to explain technical information to non-technical users.
  • Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Associate (MCSA), or equivalent are preferred.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance.
  • Retirement savings plan with employer contributions.
  • Generous paid time off and holiday schedule.
  • Opportunities for professional development and certifications.

If you're a problem-solver passionate about IT and client success, this role offers an exciting opportunity to work with diverse clients and be part of a supportive, growth-focused team.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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