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Jobs or company...

Field Service Representative

Salary undisclosed

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Job Description

Job Description

We are working directly with the hiring team to support them in finding the right Field Service Representative to join their team in South Bend, IN.

The right candidate will be responsible for:

  • Serve as Subject Matter Expert on automotive systems to include JLTV (Joint Light Tactical Vehicle) and HMMWV (High Mobility Multi Wheeled Vehicle) including technical information, tooling, and maintenance procedures to support customers worldwide
  • Support contract requirements by conducting short- and long-term field service support to customers worldwide
  • Provide highly detailed field service reports outlining program status, deficiencies, and repairs
  • Perform Maintenance and Services in support of department operations as required
  • Identify, troubleshoot, and permanently correct automotive electrical, hydraulic, and mechanical issues
  • Promotes AM General Training and Field Service capabilities to customers
  • Serve as liaison between customer field operations and manufacturing, engineering, and quality for component issues and or other product concerns
  • Support engineering during testing efforts at various test sites
  • Support the Training department
  • Support customers with technical and service inquires that deliver the highest level of customer service

The right Field Service Representative will have:

  • Automotive vocational degree or five-year automotive technical experience a must
  • Automotive Service and Excellence (ASE) Certifications a plus
  • Prior Military Occupational Specialty (MOS) experience in the maintenance field related to the JLTV (Joint Light Tactical Vehicle) and HMMWV (High Mobility Multi Wheeled Vehicle) is desirable
  • Experience as an instructor is a plus
  • Highly proficient with Microsoft Suite (Word, Excel, PowerPoint, and SharePoint) is required
  • Willingness to travel within CONUS and OCONUS locations for extended periods and have sufficient credit to be approved for company credit card
  • Extremely strong communication skills (written and verbal)
  • Work independently and as part of a team, multi-task with attention to detail, have strong customer service skills with problem solving skills and a high level of initiative
  • Extensive working knowledge of diagnostic and repair equipment
  • Solid understanding of the theory and operation of a CAN BUS network and be able to troubleshoot/repair is a plus
  • Experience with Total Package Fielding (TPF) as it pertains to the JLTV is desirable
  • Ability to secure a US Government Security Clearance
  • Must hold a currently valid driver s license with a good driving record
Company Description
Using the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group ( CrossFire ) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.

Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.

Company Description

Using the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group ( CrossFire ) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.\r\n\r\nSince our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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