Advancement Program Specialist (Online Engagement and Fundraising) (IS-1001-12)

Application Deadline: 12 November 2024

Department: Office of Advancement

Location: Washington, DC

Compensation: $99,200 - $128,956 / year

Description

OPEN DATE: November 7, 2024
CLOSING DATE: November 12, 2024
POSITION TYPE: Trust Fund
APPOINTMENT TYPE: Indefinite
SCHEDULE: Full Time
DUTY LOCATION: Remote Work
Non-Sensitive/High Risk

Open to all qualified applicants

What are Trust Fund Positions?
Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).

Conditions of Employment

• Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.


• Complete a Probationary Period.


• Maintain a Bank Account for Direct Deposit/Electronic Transfer.


• The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.


• Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

OVERVIEW

Come join a team of dedicated staff at an exceptional time in the Smithsonian's history during the Smithsonian Campaign for Our Shared Future. This ambitious fundraising campaign's public phase will run from 2024 to 2026, culminating with the nation's 250th anniversary. It will expand the Smithsonian's reach and impact, empowering the institution to find solutions to today's most pressing challenges. The Smithsonian is also planning two exciting new museums. The National Museum of the American Latino and the Smithsonian American Women's History Museum share the experiences and perspectives of Latinos and women across history and deepen our shared understanding of what it means to be an American. The Smithsonian has built a model fundraising organization, driven by talented staff across our many museums, research centers and cultural centers. This position offers exciting opportunities for the successful candidate to make a significant impact on the future of the Smithsonian. There is no better time to join this amazing Institution

The Office of Advancement oversees and guides the fundraising efforts of the entire Smithsonian and is home to the central advancement organization for the Institution. In addition to raising significant support for a variety of Smithsonian initiatives, the Office of Advancement provides support services to advancement offices across the Institution. The office engages with staff throughout the Smithsonian in accomplishing their goals.

DUTIES AND RESPONSIBILITIES

The Smithsonian Office of Advancement is seeking an experienced, strategic, and technically knowledgeable Online Engagement and Fundraising Manager. Reporting to the Assistant Director of Online Engagement and Fundraising, this role is crucial in raising over $3 million in unrestricted revenue on behalf of Friends of the Smithsonian. The manager will also provide guidance and support to all museums, centers, and programs under the Smithsonian umbrella in their online fundraising efforts.

Key responsibilities include planning and executing digital strategies for membership and donor programs, developing outbound strategies and content for appeals and list-growth campaigns, and creating inbound strategies around testing and optimization, as well as analyzing performance metrics. The role also involves overseeing web experiences, managing the SMS program, and fostering collaboration between internal and external partners.

QUALIFICATION REQUIREMENTS

Successful candidates will demonstrate experience with nonprofit fundraising strategy, technical knowledge of email and digital marketing practices and techniques, and a history of utilizing fundraising metrics to measure results and provide strategic recommendations. Candidates should be comfortable working within a range of reporting platforms, analytics tools, and data management systems to manipulate, transform, and analyze marketing data.

Required knowledge and skills include:

• Strong independent task management skills and familiarity with project management suites and products such as JIRA, Basecamp, Asana, Wrike, etc.


• Proficiency working within donation, CRM and/or eCommerce platforms. Experience with the Blackbaud Convio Luminate Online Platform and Salesforce, particularly developing for the Email, Donation, Pagebuilder, Survey and Constituent360 modules is highly desired; and/or similar digital marketing and email service platforms such as Klaviyo and Constant Contact.


• Proficiency in working with web analytics, search optimization, A/B testing, and related platforms.


• Proficiency with the Drupal CMS platform or similar preferred.

Applications should demonstrate a strong understanding of current web design, UX, and UI standards and trends, including responsive design standards and frameworks. Experience in user testing preferred, along with a proven track record of quality assurance, including meticulous attention to detail and experience with version control.

Applicants who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package.

Application Instructions
The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery." Interested candidates should submit their resumes and a cover letter to this link by November 12, 2024. Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.

Any false statement in your application may result in your application being rejected and may also result in termination after employment begins. Relocation expenses are not paid.

What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager.

Commitment to Diversity, Equity, and Inclusion
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian's Accommodation Procedures.

The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: www.si.edu/oeema.