Senior Product Manager - Internal Tools (NYC)

Job Title: Senior Product Manager - Internal Tools (NYC)
Location: Office near Bryant Park, New York City (3 days onsite per week)

**Must be authorized to work in US. No C2C inquiries, please**

Our client is revolutionizing the way IT assets are managed and procured for companies with varied workplace setups, from in-office to fully remote environments. Committed to delivering a world-class experience, their team is agile, fast-paced, and laser-focused on building solutions that drive efficiency and scalability within rapidly growing operations.

In this role, you will be the founding member of the internal tools product team, with a unique focus on scaling and refining internal operations to support hyper-growth. You'll work closely with operations, finance, and customer success teams to provide the tools and systems they need to operate effectively at scale. Your strategic insights and experience in startup environments-especially those in hyper-growth phases-will be essential to help optimize and streamline processes, allowing the company to expand services without increasing operational overhead.
Requirements

• 6+ years of experience in Product Management
• Must haves:
  • Strong history of driving B2B products from early stages through high-growth phases, ideally in startup environments.
  • Proven experience in scaling and refining internal operational processes
• Exceptional communication skills, able to translate complex ideas and collaborate with teams across the organization.
• Strong problem-solving skills in ambiguous environments, utilizing data, research, and a customer-centric approach to drive decisions.
• Demonstrated leadership in fast-paced settings, inspiring teams to achieve shared goals in rapidly evolving circumstances.
• Experience at early-stage (Seed to Series B) startups with hands-on involvement in finding product-market fit and supporting aggressive growth targets.

Responsibilities

• Identify and tackle challenges within internal operations, creating solutions that boost customer experience and drive productivity at scale.
• Oversee the entire product development lifecycle-from concept through launch-by defining specifications, conducting research, prototyping, and leading usability testing, ensuring products are delivered on time and to high standards.
• Strategically assess build-vs-buy options, making critical decisions to support operational scale and enhance efficiency, backed by thorough data and analysis.
• Develop and maintain a highly prioritized product roadmap that aligns with company growth, outlining key milestones and features across multiple teams and projects.
• Break down large objectives into actionable tasks, maximizing impact with minimal effort to support a hyper-growth trajectory.
• Balance research, testing, and rapid action to address immediate internal or customer pain points effectively.
• Define and monitor clear performance metrics to assess operational and customer impact, leveraging insights to continuously improve the product.

Salary & Benefits: The position offers a competitive salary range of $150,000 to $180,000, along with a comprehensive benefits package.

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