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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
G

Tech Support Engineer - Bilingual in Chinese and English

  • Full Time, onsite
  • Geekplus America Inc
  • On Site Hybrid, United States of America
Salary undisclosed

Apply on

Dice
Original
Simplified

Job Description

Job Description
Salary:

Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management by automating various laborious tasks like picking, moving, and sorting. We've led the global AMR market share for three consecutive years, being declared the world's no.1 AMR leader. (Source: Interact Analysis). The North American headquarters in San Diego, California will continue to power our growth in Canada, United States and Mexico.

Life at GeekPlus

Plain and simple, we're a team of geeks who love technology and teamwork. We work together to meet any customer needs. We celebrate our wins and learn from our misses. The only thing better than seeing customer operations improved by our technology is seeing it happen at scale! We are biased toward action, getting it done, and thinking differently about how we apply technology. We support each other and we're empowered to win. Our strength comes from our different backgrounds and perspectives.

The Job

Provide remote (mainly)/onsite hyper-care support after implementation, such as software (mainly) and network troubleshooting and system firmware upgrade.
Participate in User Acceptance Testing (UAT) during the implementation to take over the knowledge from the implementation team.
Respond to customer inquiries and assist in troubleshooting and resolving challenges.
Keep track of users' system issues until they are resolved by adhering to the agreed timelines and SLAs.
Interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
Ability to facilitate and drive cross-department collaboration and communication.

Report to Team leader for L1 Support in Headquartered in Mainland, China


Qualifications

Bachelor's degree in mechanical engineering, Electrical & Computer Engineering, Computer Science or related discipline.
Strong written and spoken communication skills.
Online collaboration tools proficiency is required.
MS office suite proficiency is required.
Ability to facilitate and drive cross-department collaboration and communication.
Willing to learn and have attention to details.

Fluent/Bilingual in Chinese and English (prefer Cantonese and Mandarin)

Linux Experience is a Must-Have

Preferred

At least one-year experience of software/ MySQL database/network product support industry is preferred.

Centos and Ubuntu experience


remote work
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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