Semiconductor Manufacturing Technician
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Job Description
Responsibilities:
- Check and maintain equipment within factory standard specifications of system equipment
- Instruct customers in the operation and maintenance of the system equipment
- Serve as company liaison with customers on matters for assigned projects (i.e. installations and major component replacements)
- Perform complex repair maintenance or unit replacement according to factory procedures independently and with others
- Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment downtime and ensure positive customer relations
- Identify and report equipment errors and status updates related to equipment performance issues to aid in troubleshooting or maintenance
- Maintain accurate documentation of activity and provide periodic reports
- Conduct training for customer personnel ensuring proficiency in service and operations
- Work with other technicians in the field to troubleshoot and service equipment
Qualifications:
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19
- Requires a Bachelor's degree in electrical or mechanical engineering or equivalent experience (i.e. technical training, military training, or technical school) plus 5-7 years of related experience
Knowledge of the Linux operating system is preferred for operating and troubleshooting the system.
Minimum 3 years of experience in a related field (i.e. semiconductor manufacturing equipment)
Hands-on mechanical skills required
Hands-on experience with electronic testing tools required
Able to work on equipment alone and work with other engineers as a team player under challenging situations
Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skills or chemical is plus