Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Deskside Support Engineer

Salary undisclosed

Apply on

Dice
Original
Simplified

Title: Level 2 Deskside Support Engineer

Duration: 6+ months contract (possible extension-long term project)

Rate: $37/hr on w2 without benefits

Work location: Miami, FL

Will this role work: Office 100%

Overview

  • The role of the "Level 2 Deskside Support Engineer" is pivotal in maintaining our reputation for world-class service and support.
  • This position involves direct interface with clients and a significant contribution to our operational team, ensuring seamless support for a large and diverse user base.

Duties and Responsibilities

  • Provide comprehensive troubleshooting and technical support to end-users, encompassing end-user devices such as PCs, tablets, and mobile phones.
  • Field help requests courteously, documenting essential user information and issue details.
  • Prioritize and manage problems effectively, escalating to senior technicians as needed.
  • Utilize diagnostic tools for efficient troubleshooting.
  • Ensure thorough follow-up post-resolution, maintaining high service standards.
  • Support diverse aspects of incident management and high-value services, focusing on customer experience.
  • Contribute to the team's diverse and inclusive culture, adapting to different challenges and interactions daily.
  • As this is a customer-facing role, you will meet new people and be challenged with different issues on a day-to-day basis.

Required Skills

  • Proficient in MECM/SCCM, Patching, Automation, Cloud Deployment, and Service Desk Support.
  • 3+ years experience with Windows 7, 10, 11, Office 365, Teams, SharePoint, Active Directory, and Outlook.
  • Strong troubleshooting skills in Office 365 environments.
  • Familiarity with Mobile Device Management (MDM)/ Mobile Application Management (MAM) platforms such as Intune
  • Familiarity with ITIL practices, SLA Targets, Escalation Procedures, and Queue Management.
  • Competence in image installation, configuration, and preventive maintenance tasks.
  • Service-oriented approach with excellent communication skills.
  • Proficiency in Android and Apple iOS operations and troubleshooting.
  • Operational experience in an organization working in the oil and gas industry or other large-user base infrastructure.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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