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IT Service Technician

Salary undisclosed

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Job Description: IT Support Department: Information Technology Dept.

Job Title: IT Service Technician (1767) Exempt: No

Full/Part Time: FULL Regular/Temporary: Regular

Entry Rate: $39,611.97 / Yearly

Maximum Rate: $69,156.27/ Yearly

Minimum Qualifications:

High School diploma or GED. One year of experience in the installation, maintenance or repair of personal computers, telephony, or related equipment. Must possess a valid Driver s License.

Recruitment Notes:

The IT Service Technician job entails performing repairs and maintenance on telecommunications equipment including, but not limited to: Desktop and laptop computers, Tablets, Network and Stand-Alone printers, Multi-Function Printers, smartphones, external mass storage devices, Local Area Network troubleshooting, in-house plant cabling, and Wi-Fi devices. The IT Service Technician role also uses test equipment such as a Fluke LAN/WAN meter, Tone tracer, and data recovery software.

Experience with the following is preferred:

  • Microsoft software, the entire suite to Windows 10
  • Testing Equipment for diagnostic testing and troubleshooting
  • Analyzing and troubleshooting Ethernet connectivity issues
  • Analyzing and troubleshooting in-house plant cabling such as copper and fiber
  • TCP/IP protocol
  • EIA/TIA 568 cable standards
  • Microsoft s Active Directory structure and its uses
  • Interpreting schematics, blueprints, and floor plans
  • Performing rapid restoration of laptop and desktop computers through imaging
  • Desktop security best practices

Benefits: Miami-Dade County offers great benefits including full medical, dental and vision insurance; life and disability insurance; 457 pretax savings plan; Flexible spending accounts; paid holidays; vacation and sick time; membership in the Florida Retirement system; professional development; and tuition reimbursement program.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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