IT Service Technician
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Job Description: IT Support Department: Information Technology Dept.
Job Title: IT Service Technician (1767) Exempt: No
Full/Part Time: FULL Regular/Temporary: Regular
Entry Rate: $39,611.97 / Yearly
Maximum Rate: $69,156.27/ Yearly
Minimum Qualifications:
High School diploma or GED. One year of experience in the installation, maintenance or repair of personal computers, telephony, or related equipment. Must possess a valid Driver s License.
Recruitment Notes:
The IT Service Technician job entails performing repairs and maintenance on telecommunications equipment including, but not limited to: Desktop and laptop computers, Tablets, Network and Stand-Alone printers, Multi-Function Printers, smartphones, external mass storage devices, Local Area Network troubleshooting, in-house plant cabling, and Wi-Fi devices. The IT Service Technician role also uses test equipment such as a Fluke LAN/WAN meter, Tone tracer, and data recovery software.
Experience with the following is preferred:
- Microsoft software, the entire suite to Windows 10
- Testing Equipment for diagnostic testing and troubleshooting
- Analyzing and troubleshooting Ethernet connectivity issues
- Analyzing and troubleshooting in-house plant cabling such as copper and fiber
- TCP/IP protocol
- EIA/TIA 568 cable standards
- Microsoft s Active Directory structure and its uses
- Interpreting schematics, blueprints, and floor plans
- Performing rapid restoration of laptop and desktop computers through imaging
- Desktop security best practices
Benefits: Miami-Dade County offers great benefits including full medical, dental and vision insurance; life and disability insurance; 457 pretax savings plan; Flexible spending accounts; paid holidays; vacation and sick time; membership in the Florida Retirement system; professional development; and tuition reimbursement program.